Xerox

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1584 Employee Reviews (View Most Recent)

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Great training, decent floor support; poor client. High turnover rate.

Technical Support Representative (Former Employee) El Paso, TX

ProsCompany atmosphere on behalf of xerox was positive. Training was well done; trainers were very supportive and kept employees well informed. Tech Support Reps are open and willing to help you as well. Floor walkers were integral.

ConsSprint was not forthcoming about towers down to customers; created some difficult calls. Some supervisors are unwilling to do their job and have foul language, but the floorwalkers are great replacements.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

     

    Two words explain this place of employment " sweat shop"

    Hotwire.com Call Center (Former Employee) Tigard, OR

    I worked at Xerox full-time for more than a year


    Pros: Nice supervisors .... Otherwise nothing else Cons: Chaos, inconsistent, bad computer systems that fail all day long, incentives… Advice to Senior Management: Up your wages, fix your computer systems, and don't hire ex drugs addicts and people that are homeless, when my… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    If innovation hit them over the head, they wouldn't know it.

    Senior Software Engineer (Former Employee) Webster, NY

    I worked at Xerox full-time for more than 10 years


    Pros: Excellent long term vacation benefits. Casual work environment. Cons: Lack of visibility and growth. No conception of what quality work is and who does it. Impossible schedule typically slip, no… Advice to Senior Management: Probably unimportant, since Xerox wants to be a call center. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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