Xerox

  www.xerox.com
  www.xerox.com
There are newer employer reviews for Xerox

3 people found this helpful  

Keep heading in wrong direction...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Field Engineer in Webster, NY
Current Employee - Senior Field Engineer in Webster, NY

I have been working at Xerox full-time (more than 10 years)

Pros

Can work with great group of people at work group level
Good work, life balance in most positions
Decent autonomy to accomplish work objectives

Cons

Management delusional about results
"Silo" approach to business creates atmosphere for poor decision making
Benefits continue to be eroded
Constant layoffs

Advice to ManagementAdvice

Return to the values of Joe Wilson.
Start thinking about long term health instead of quarterly results.
Get executive pay in line with results
Realize that you actually have to value your employees, not just SAY that you do.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

1917 Other Employee Reviews for Xerox (View Most Recent)

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  1. 3 people found this helpful  

    Embedded Systems Engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Embedded Software Engineer in Rochester, NY
    Current Employee - Embedded Software Engineer in Rochester, NY

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Good work/life balance. Flexible work hours. Still decent pay for the area.. Good rank and file workers to work with.

    Cons

    Jobs constantly being outsourced overseas. Employees not valued by senior management. Benefits are horrible and get worse each year. No pay raise in years while senior management still get bonuses. If you want to stay in Rochester, you have to put up with it since between Kodak and Xerox layoffs, any company hiring is low balling possible employees. Constant squeeze on equipment. Moral is the lowest I have ever seen in any company. Processes keep becoming more and more covered in red tape, slowing work down. STEM based work is not valued compared to low end services such as call center work. Most new hires are contractors only, mostly of the contractors where people laid off and brought back years later at lower pay and no benefits. No training for moving into other skill areas.

    Advice to ManagementAdvice

    The senior staff needs to be shaken up from the top down. They do not understand what they have in skills and instead spend more time trying to save a buck than make a buck. They also should look at what they have and retool/reuse it instead of shutting it down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    you get to help people with their problems

    Cons

    the pay is between 9 and 13.88 dependant on how well you wow the customers and how many calls you receive in a day

    Doesn't Recommend
    Neutral Outlook
There are newer employer reviews for Xerox

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