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4 people found this helpful

Xerox Technology? What Xerox technology. Xerox Services? Be prepared to be an expendable resource.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Analyst in Rochester, NY
Current Employee - Analyst in Rochester, NY

I have been working at Xerox full-time (more than 10 years)

Pros

The amazing people who are being used and thrown aside every day.

Cons

Ursula Burns and a focus to enrich herself, offshore everything, contribute to the demise of the working class. Xerox Services model as relates to human capital. Utter lack of communication or care about the people that do the work. Worst benefits. No pay raises for the past number of years. No investment in the technology required to even lure customers. Everyone working on the oldest software, oldest computers... even finding pens and paper is difficult.

Advice to ManagementAdvice

I still cannot figure out why the board hasn't fired Ursula yet. Stock has been down the tubes for years. I've worked for Xerox for over 15 years, and honestly there was that one time when stock hit 12, but its been in the tank since.

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. Times have changed at Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Name recognition, lots of great people to work with at the lower levels, most still want to return Xerox to it's former position as the leader in the industry.

    Cons

    Commission structure and budgets has limited income potential. Lots and lots of layoffs in the last few years and plans to continue while reorganizing the company to a service organization. Severe micromanagement and required reporting has left little time to conduct business...............catch 22 environment. When I started 20+ years ago, there were 13 Sales Reps and 4 Specialists in the territory that 2 of us cover now.....................how are you to keep customers happy and gain new ones in that environment. Putting up a good front but very few happy people among those who remember the glory days of Xerox. No confidence in direction of current leadership.

    Advice to ManagementAdvice

    Just hope you know what you are doing because all intellectual capital is being let go or forced out for younger, cheaper workforce. Stated direction of Services Oriented Company leaves most in Technology Sales worried and upset and the joy of working for an International Leader is gone. Hope Ms. Burns knows what she's doing, a few believe she is saving the company, based on approval level, most believe she is digging a big hole.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. Great work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (less than a year)

    Pros

    good place to work and make money.

    Cons

    no cons Ive seen working here.

    Advice to ManagementAdvice

    none at all

    Recommends
    Positive Outlook
    Approves of CEO
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