There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

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Helpful (4)

Don't Drink the Cool Aid

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Middle Management in Albany, NY
Former Employee - Middle Management in Albany, NY

I worked at Xerox full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

The people at this organization are amazing (Mid and Snr management to be excluded). Because the culture is so toxic, the general employee base finds a strong sense of solidarity with each other. It is sad that dysfunction is the catalyst for this, however strong professional and personal relationships are formed over commiseration. This is also an incredible sandbox to learn the ediscovery space, however think long and hard about the trade-offs to do it.

Cons

Where to start after a 4 year nightmare? Led predominantly by an egocentric boys club, mobility and often even employment at XLS is based largely on who you know, not what you know. Feel free to be creative as long as you agree with upper management and, most importantly, if upper management wants your opinion they will give it to you first. Compensation is a huge issue, not only because there has been 100% failure over the last several years to modify existing salaries to meet industry standards, but compensation models are unfairly weighted. An incoming employee may have a compensation model that vastly outshines their experienced counterparts within the organization by as much as 50%. The company recognizes the need to bring in talent with fair compensation, but not to reward their existing, skilled employees using the same model. Departmental silos allow for a tacit approval of political infighting, power struggles and an ego driven polarization of ideals, objectives and methodologies. Work life balance is frowned upon, no balancing is required if you are fully committed to the 24/7 work schedule that is demanded of you. You WILL work at all hours of the day and night, DO expect work weeks in excess of 100 hours a week to be the rule not the exception, DO expect to be told that you can be easily replaced if you do not like it. As the company continues to right-size its self to greatness this will only get worse. In a recent employee survey, more than 60% of the company's existing employees said they would leave XLS if they were offered the same position, with the same compensation elsewhere.

Advice to Management

Given that there is little hope of management at this organization considering the voice of one person, when they consistently fail to hear the voices of many, I am loath to provide advice.

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  1. Helpful (1)

    Employees are treated badly, with constant threats

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Xerox full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are absolutely no Pros working for this company

    Cons

    No pay raise in 7+ years. At least during the current CEO tenure. Low employee moral, health benefits do not cover employees medical bills, unfair practices, by awarding some and brow beating others. I would never recommend Xerox to anyone, ever

    Advice to Management

    Respect your employees and treat them as humans not machine you can turn off and on


  2. Known as the company that has consistent layoffs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilsonville, OR
    Current Employee - Anonymous Employee in Wilsonville, OR

    I have been working at Xerox full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Worked with people that were dedicated and always got the job done. Many became friends that I will keep forever.

    Cons

    Contractors take precedent in retaining their jobs when it is time for cut backs. Time and time again employees were laid off, and contractors kept. Benefits get cut more and more each year. They want dedicated employees, but there is no dedication on their part.

    Advice to Management

    Quit speaking bad of senior management in meetings. Employees already know how bad things are, but they don't need to have you validate it over and over and tell us how the doors will be shut in the next few years.


There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

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