There are newer employer reviews for Xerox

2 people found this helpful  

This place is going no where FAST!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Finance Manager  in  New York, NY
Former Employee - Finance Manager in New York, NY

I worked at Xerox full-time for more than 5 years

Pros

Great experience since you work like a horse all day and night! So you are forced to learn a lot and do a lot.

Cons

The worst investment Xerox made was acquiring ACS. Mismatched cultures. Xerox has horrible management; incredibly large workload with very low pay; condescending, rude and set-in-there ways management; a sales team that is in it to make as much as they can for themselves before the ship goes down without growing the business; it's sad

Advice to ManagementAdvice

Focus and invest in lower to mid-management folks who want to grow the company; compensate folks better

Doesn't Recommend
Negative Outlook
Disapproves of CEO

1769 Other Employee Reviews for Xerox (View Most Recent)

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  1.  

    Can't figure out how to implement an agreed upon raise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Colorado Springs, CO
    Current Employee - Customer Service Representative in Colorado Springs, CO

    I have been working at Xerox full-time for less than a year

    Pros

    Shift differential, bonus structure, relaxed dress code, will hire anyone

    Cons

    Care more about time spent on calls than customer satisfaction, can't hang up on anyone, regardless how abusive or inappropriate, in pre employment contract xerox agreed to a pay raise, 6 months later this raise has gone through for multiple people I went to training with, but not everyone.

    Advice to ManagementAdvice

    If you are willing to put a pay raise in your contract, it should go into effect immediately at the agreed upon time. No one should have to beg for what you promised. Also, an insight hr rep to go to in these situations might make this easier to correct. Any manager should be able to answer specifically and in a timely fashion when problems are able to be fixed. It is unacceptable to wait six months for a raise that is specified in your contract to go into effect immediately after training. Get your act together before someone hires a lawyer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    poorly trained tech support for apple products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tigard, OR
    Former Employee - Anonymous Employee in Tigard, OR

    I worked at Xerox full-time for less than a year

    Pros

    it's a job, albeit a demoralizing one

    Cons

    your every move is monitored

    Advice to ManagementAdvice

    treat workers like humans, train them better

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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