There are newer employer reviews for Xerox

Analyst

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Analyst in Rochester, NY
Current Employee - Analyst in Rochester, NY

I have been working at Xerox full-time (more than 10 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Ability to work from home.

Cons

Always fearful of layoffs, lack of growth opportunities, very little if any pay increases.

Advice to Management

When you make organization changes, give it some time to see if it is going to succeed before making more changes. Value your employees more.

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  1. confusing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tulsa, OK
    Former Employee - Customer Service Representative in Tulsa, OK

    I worked at Xerox full-time (less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    nice people to work with

    Cons

    Not sure about the training, lots of questions, promises advancement they cannot keep, lots of drama

    Advice to Management

    be more selective of who you hire

  2. Terrible just Terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Anderson, IN
    Current Employee - Customer Service Representative in Anderson, IN

    I have been working at Xerox full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It is easy to get hired

    Cons

    You name it. I worked in Anderson at the Verizon project. They have the most subjective call monitoring system, there is no appeal process if they say you failed a call. 1 failed call results in a loss of $3 per hour in pay for not less than 1 month. I achieved #1 ranking in call center with 100% "Rep Resolve" and was told I failed on a call that I was never allowed to listen to and dropped from $13 per hour to $8.50. Management is weak and unqualified, promotions are political, metrics are contradictory and pay is manipulated. It's just a bad place to work.

    Advice to Management

    Start over!!

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