There are newer employer reviews for Xerox

Decent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Salt Lake City, UT
Current Employee - Customer Service Representative in Salt Lake City, UT

I have been working at Xerox full-time (less than a year)

Pros

Unlimited overtime. fast paced. PTO, ethical. kind management

Cons

total customer care, customers are often angry and tend to blame you for everything.

Recommends
Neutral Outlook
Approves of CEO
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  1. The staff was pleasant to work with, the management, not so much

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time

    Pros

    The staff and lack of body policing when it comes to things like tats, piercings, etc. The pay was okay.

    Cons

    Management lies and you basically live at your job.

    Advice to ManagementAdvice

    You need to fire some people in the upper tier who have no idea how to deal directly with workers or customers.

  2. Poor Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transaction Processor in Richmond, KY
    Former Employee - Transaction Processor in Richmond, KY

    I worked at Xerox full-time (more than a year)

    Pros

    If you don't have a job, some money is better than none.

    Cons

    12+ hours some days, 2 hours others. No consistency. Like to say that you can make more money if you work hard, but isn't entirely true. Poor communication. No advancement opportunities.

    Advice to ManagementAdvice

    Learn and understand what your employees do on a daily basis.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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