There are newer employer reviews for Yankee Candle
There are newer employer reviews for Yankee Candle

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Yankee Candle was a very fair and worker friendly company.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Brookfield, WI
Former Employee - Anonymous Employee in Brookfield, WI

I worked at Yankee Candle

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Health Benefits Easy retail position. Easy to talk to upper management. Upper management always wanted input from the "front-lines". Fun product to sell.

Cons

Hard to move up within the company. Alot of favoratism. Sometimes the upper management did not have a clue as to what the store/"frontline" was dealing with on a daily basis.

Advice to Management

Please listen to those people who actually are selling your product for you. They are your embasador to the public. If you are not listening to them, why bother with stores and just sell the product via internet or catalog.

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  1. If you want to get into the sales world someday, its a good place to start

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Second Assistant Manager in Cincinnati, OH
    Former Employee - Second Assistant Manager in Cincinnati, OH

    I worked at Yankee Candle

    No opinion of CEO
    No opinion of CEO

    Pros

    50% discount on wax products. Friendly, nice smelling atmosphere. For the most part, a good team to work with. The product is very good quality, so you won't have a problem trying to sell it. Our store tired to make incentives for employees who sold the most, which was nice. Mileage compensation for .50 cents per mile when you worked at other stores, although you HAVE to stay on top of your reports and make sure the DM sends the info to payroll or you won't get your money.

    Cons

    The District Manager's tactics for getting their store to run were TERRIBLE. Every time the DM came into the store, we either walked on egg shells or we'd get a severe stern talk. Our team was literally shaking in our boots when they walked in. How can you expect your stores to run well out of fear? Retail hours are terrible. Luckily my store manager knew I had family that lived far away from the beginning and I was able to negotiate time off during holidays. Still, if you want a set schedule, this is not for you. If you are an associate, your hours are VERY LOW and at the worst times possible- nights and weekends. For what you do, the pay isn't worth it. For being a second assistant manager, I was constantly checking the ADS, making sure the store was organized on an OCD level, coaching the staff to constantly stick to the ASAP, answering emails, answering guests concerns, I ALWAYS got stuck doing store shipment, YOU CANNOT SIT DOWN unless you are on break, which is a joke anyway because if youre the only manager there you can't leave the store. I made $9/hr, less than my friend makes at his internship and he sits at a computer and looks at ESPN all day. Hours were always varied. Since I was part time, some weeks I worked 12 hours, some I worked 34. And the schedules more often than not came out 2 days before the new week- not very professional.

    Advice to Management

    Get your DMs to be more positive. If you expect us to sell your product and be enthused about it, be enthused about your employees. Train them well and compensate them for a job well done.


  2. Helpful (1)

    It was a fun place to work but upper management didn't have it together- don't expect to grow beyond your store.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in San Antonio, TX
    Current Employee - Assistant Manager in San Antonio, TX

    I have been working at Yankee Candle

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great product, great guests, always willing to work with your schedule, it's almost like a small family with your co-workers

    Cons

    District manager and Regional manager were rarely on the same page. Just like most retail jobs, nights, weekends and holidays are expected.

    Advice to Management

    Figure out what it is you want and where you're target is. Also, take the time to listen to employees, they have a lot of positive input available because they work so closely with the guests.


There are newer employer reviews for Yankee Candle
There are newer employer reviews for Yankee Candle

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