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There are newer employer reviews for Yankee Candle

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Helpful (1)

I'm not just an ex-employee, I'm also a customer!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Swansea, MA
Former Employee - Sales Associate in Swansea, MA

I worked at Yankee Candle part-time (Less than a year)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Yankee Candles sell themselves. It's fun learning about the history of the candle business.

Cons

Management at the Swansea Ma store lacks Managerial skills and is not professional to staff in front of customers.

Advice to Management

your employees are also your customers so you should treat them well.

I worked seasonal help 2012. Management was very secretive about when our last day of work was. On my last day of work, I asked the store manager about when last day of work was. I explained I did not want to leave without saying thank you and good bye. The store manager told me to call in a few days when the schedule would be done to find out when I was working next.
when I called back a few days later that same store manager then told me "seasonal help is over, we don't need you anymore".

Not a "thank you", "great season", employment is over, nothing.
I bought a lot of Yankee Candle product during my employment and to be treated that way in the end was wrong.

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  1. Loved it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Yankee Candle part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun staff
    Amazing products I actually liked to sell!
    Floor changes didn't happen frequently

    Cons

    Pay not very high.
    Sales tactics hound customers.


  2. Not for just any retail worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - First Assistant Manager in Atlanta, GA
    Current Employee - First Assistant Manager in Atlanta, GA

    I have been working at Yankee Candle full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Personal attention and service to customers, a great product, easy to sell. Lots of opportunity to move up and show creativity and help people decorate their homes.

    Cons

    As with any retail: standing for long hours, dealing with cranky guests, trying to make everyone happy from upper management to the sales associates to the customers. Personal attention and service to customers can become tiresome and it is necessary to be creative, be able to think on your feet, multi-task, and make everyone happy all the time. You cannot under any circumstances bring personal life with you. It is imperative to always have a smile and a nod for all customers.

    Advice to Management

    Either pick average dollar sales or conversion to be what is being looked at for what is important for building the business. It cannot be both ways. You guys have GOT to get the replenishment piece fixed for Christmas. It is a nightmare and impossible to set the schedules.


There are newer employer reviews for Yankee Candle
There are newer employer reviews for Yankee Candle

See Most Recent

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