Yellow Pages Group

www.ypg.com
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There are newer employer reviews for Yellow Pages Group

 

Could not bleed Yellow

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Media Account Consultant in Vancouver, BC (Canada)
Former Employee - Media Account Consultant in Vancouver, BC (Canada)

I worked at Yellow Pages Group (more than a year)

Pros

Best training - comp plan not bad, depending on sales channel

Cons

Slave to the numbers, due to the revolving door of hires, reps push through the sale, and do a lousy job of customer service, renewals were low. Mediative should have existed 10 years.

Advice to ManagementAdvice

Idiot middle managers - great sales people aren't exactly great managers

No opinion of CEO

135 Other Employee Reviews for Yellow Pages Group (View Most Recent)

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  1.  

    Nice company to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Account Consultant in Montreal, QC (Canada)
    Current Employee - Media Account Consultant in Montreal, QC (Canada)

    I have been working at Yellow Pages Group full-time (more than 3 years)

    Pros

    Nice people in the company, If you are motivated you can make good money in sales.
    It's a good place to start your career, there are a lots of opportunities because of older Consultant who are leaving the company.

    Cons

    You spend more time doing anything else than selling, there is almost no support for the sales so you half of your time you're doing service to customer.
    Really a big problem to deliver what we promise to the customer without out problems.

    Advice to ManagementAdvice

    Most of the manager are in this company for too long, they're still stuck in the past when the company were selling some print ads... Please renew the manager as you do for the sales team..

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Too little often too late

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Consultant in Melbourne (Australia)
    Current Employee - Billing Consultant in Melbourne (Australia)

    I have been working at Yellow Pages Group full-time (more than a year)

    Pros

    Can access personal internet between calls.

    Cons

    Antiquated processes more suited to the needs to tSales advisors rather than customers or customer care consultants

    Advice to ManagementAdvice

    change the processes so that they are more customer focused

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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