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9 people found this helpful  

Be cautious about this place, do NOT take as a first job out of school

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Executive in New York, NY
Current Employee - Account Executive in New York, NY

I have been working at Yelp full-time (less than a year)

Pros

- Great culture
- Company is growing
- Perks
- Training
- Designed program of progression

Cons

- Extremely high volume of cold calling (80-100+)
- Work is terribly repetitive
- No technical skills are developed in this job
- Once you are in sales, you pretty much stay here
- Lack of job security (they are hiring so many people, because so many others are being fired)
- Extremely low salary (in NYC you can barely make it by with this salary), which is why I said do NOT take this as a first job out of college
- Culture can be too hype sometimes
- Your success here really depends on your starting territory. This is a luck based job, not skill really. It depends on who you are talking to and when. A great rep can get a horrible territory while a less talented rep gets a better one. Who wins in that situation?

Advice to ManagementAdvice

In order to keep the company growing and to retain talent, you guys need to do something about job security. Firing people because they did not spend two hours on the phone or make 80 calls is ridiculous.

Doesn't Recommend
Positive Outlook
Approves of CEO

307 Other Employee Reviews for Yelp (View Most Recent)

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  1. 1 person found this helpful  

    Fix the way territories are distributed, and you've got a great entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Phoenix, AZ
    Current Employee - Account Executive in Phoenix, AZ

    I have been working at Yelp full-time (less than a year)

    Pros

    -Great atmosphere (food, drinks, and kegs in the office)
    -Friendly, outgoing, co-workers
    - You get what you put in. Work hard and get rewarded
    - Very transparent, if you're not doing well you know it
    -Awesome to work for such a well known and (for the most part) respected company
    -The company atmosphere and great culture is what keeps people in the office
    -Management started off in the same position as the trainees, so they know what it's like and can easily relate. All the managers and directors are really great and it's nice to see that they love what they do.
    -Turnover rate is not as high as people would assume. It's not as "boiler room" as expected. -Basically if you're not good at the job, you'll know within a couple months

    Cons

    -Like many reviews before me have said, the territory you get in training will make or break your career. You must sell a certain amount in your first territory to get a new (better) one. No one gets an AMAZING territory in training, but there is a huge difference between a capital city, and a slow town suburb

    -One week you could do great, then the next you could do awfull, and the awfull week still completley over shadows the great one and that can be stressful

    -Since it's cold calling, the work hard and get rewarded statement doesn't always even out. It's a guessing game of who wants to talk to you and when. Also some people can be really rude

    -You basically sit at a big desk with your co workers, so everyone around you can hear you at all times. That in itself isn't bad because everyone is helpful and encouraging, but when you DO want privacy (or shelter from the loud office) you can't find it

    -If you don't like cold calling, this isn't for you

    Advice to ManagementAdvice

    Fix the way territories are distributed. If someone speaks a certain language, consider giving them a territory with a majority of speakers. Or if someone is from a hometown, consider that as well. I know it's not always as simple as that, but it would boost sales and morale tremendously.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to grow your career, great business, work hard play hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at Yelp full-time (more than 3 years)

    Pros

    + Culture: upbeat, smart, quirky, fun and hard working
    + People: very intelligent fun people, challenging, interesting and great workforce in general
    + High bar for performance: very fulfilling when you perform, but tough when you don't
    + Transparency: the company actually shares a lot about what's happening, and if you take it upon yourself build good relationships with your manager you'll learn a ton
    + Great business: Yelp continues to grow on all fronts, exciting to be a part of
    + Awesome career opportunities if you're top notch at your job. Lots of growth potential.
    + I have a lot of respect for the senior level management - Geoff, Jeremy especially

    Cons

    + You have to work your tail off to do well, not a place you can glide by or phone it in. Not for the lazy
    + Depending on where you work, can feel a bit rah rah fratty sometimes
    + Rumor mill: a lot of people get into the frenzy of rumors about everything. Ignore it if you want to be successful.
    + Yes you will see Account Executives come and go, but not everyone can do sales, its not a job for the feint of heart, and when you hire as many sales people as Yelp does you're going to see a few duds. My advise: if you want sales just focus on your goals and leverage your resources and you'll do well.

    Advice to ManagementAdvice

    + Continue to provide they type of transparency you do today
    + Treat all your employees like young professionals in all offices and departments

    Recommends
    Positive Outlook
    Approves of CEO
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