Yelp
3.4 of 5 188 reviews
www.yelp.com San Francisco, CA 1000 to 5000 Employees

188 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

8 people found this helpful  

Dissapointing

Account Executive (Former Employee)
New York, NY

ProsThere was free food and it was somewhat healthy, there is also beer for happy hour at the end of the day which is an incentive- for an immature employee distracted by bright, shiny things dangled in front of them

ConsAwful pay, spread the sales team too thin by over-hiring, too much like a call center- going about it all wrong. First you start off in a group of up to 35 people and smaller groups are created. You train as one large group by watching presentations, then when you get on the phones it is strictly volume, not quality. This is where they go about it all wrong, they should focus on developing business and building client relationships to be taken more seriously.

Advice to Senior ManagementThis is where they need the most improvement. It is too easy to become a manager, it is based on numbers, not ability to manage. Account execs, and all sales teams should have territories for a long time to develop relationships and be respected as experts on Yelp Advertising. Yelp over-hires and underpays. If Yelp gave out numerous territories to each employee, and for a couple years, the businesses would not be bothered by different people calling them each month, which looks quite unprofessional. You also have to make 80 calls a day which you can fake and get around. This leads to caring more about metrics and less about numbers. SALES should be the most important, not if you aren't 100% focused and hit your metrics. Yelp has got it all wrong!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    5 people found this helpful  

    Good only for initial sales experience

    Anonymous Employee (Former Employee)

    I worked at Yelp


    Pros: -Builds good entry level sales experience -Fun culture for younger employees Cons: -Horrible pay -Bad middle management, they typically promote those who did well at sales and not those who can actually manage employees -They hire 20-30 people (a… Advice to Senior Management: Pay people better and actual put some value in training staff and helping build their sales experience. But since its… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Yelp is a great place to work

    Anonymous Employee (Current Employee)

    I have been working at Yelp full-time for more than a year


    Pros: The training is really good at Yelp, the people are really nice and supportive. There is always a… Cons: The culture can be a little College like at times Fratty and… Advice to Senior Management: Keep up the good work! – I'm optimistic about the outlook for this company… More
There are newer reviews on Yelp.

Worked for Yelp? Contribute to the Community!

Yelp – Why Work for Us?

Yelp (NYSE: YELP) connects people with great local businesses. Yelp was founded in San Francisco in July 2004. Since then, Yelp communities have taken root in major metros across the US, Canada, UK, Ireland, France… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Yelp reviews and ratings — including employee satisfaction and approval rating for Yelp CEO Jeremy Stoppelman. All reviews posted anonymously by Yelp employees.