There are newer employer reviews for Yelp

3 people found this helpful

Unless you have no other options, look elsewhere.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Executive
Former Employee - Account Executive

I worked at Yelp full-time (more than 3 years)

Pros

Free food
good insurance
casual workplace attire

Cons

- At the mercy of a terrible territory system
- no 401k matching
- no opportunity for career growth unless you're part of the "it" social group
- extremely unprofessional workplace atmosphere
- treated as a number and nothing else
- you will work for a manager that is less qualified than you

Advice to ManagementAdvice

Don't pretend you are concerned about employee retention. You talk the talk, but you need to walk the walk.

Level the playing field -- the rich get richer (some through dishonesty in selling) and the poor get fired.

Get a better handle on your territory system -- Metrics don't mean everything in determining good turf - get input from the people who are actually on the front lines, not someone looking at a spreadsheet.

Don't promote managers based off of a few good selling months and then overlook your true leaders. You have management that not only can't do their jobs, but don't know how to do the job of their subordinates

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. 3 people found this helpful

    get your feet wet in the world of online marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Scottsdale, AZ
    Current Employee - Account Executive in Scottsdale, AZ

    I have been working at Yelp full-time (more than a year)

    Pros

    high energy environment
    stocked kitchen
    good team building activities offsite

    Cons

    advertising is a tough gig
    salaries are low
    the top producers are evasive on the phone or downright dishonest and management doesn't do anything, they just reward the high sales numbers

    Advice to ManagementAdvice

    Yelp is a great place to be. Just try to expand your knowledge base beyond Yelp world. Use critical thinking, ask questions. Don't take everything at face value. Teach your employees to understand why and how the product works, not just how to be aggressive and urgent.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Long term success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp

    Pros

    Great people, food and experience

    Cons

    Low pay, lots of call volumes

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