77 Employee Reviews (View Most Recent)

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valuable experience in IT field and customer relation

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - HelpDesk Assistant
Current Employee - HelpDesk Assistant

I have been working at York University

Pros

friendly environment, nice management group

Cons

there is not too much to learn beside the training

Advice to ManagementAdvice

keep the good work

No opinion of CEO

Other Reviews for York University

  1.  

    A great place to work while living on campus where others are friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at York University

    Pros

    - able to work at a reasonable pacing
    - online messages is a convenient way to swap shifts
    - work associates are fun to work with
    - working within various sectors changes the routine

    Cons

    - dust from the stacks makes breathing difficult at times
    - not much room for advancement. of course it is usually more of a temporary job for students

    Recommends
  2.  

    An ok job if you need something on the side

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Telephone Interviewer  in  Toronto, ON (Canada)
    Former Employee - Telephone Interviewer in Toronto, ON (Canada)

    I worked at York University

    Pros

    -Flexible hours
    -Fairly easy to do surveys
    -Bonuses to shop at Yorkdale if you maintain a high ratio

    Cons

    -Talking to strangers can sometimes be unpleasant
    -Managers take shift-cancellations very seriously, and it reflects on your performance
    -Moving up to become a Shift Monitor seems to be a biased system.

    Advice to ManagementAdvice

    Employees often feel put down by management. They should rectify this by being more communicative and friendly to the interviewers, after all, if not for them, they would not have a job.

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