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Helpful (4)

Family intervention specialist is hell

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Family Intervention Specialist in Madison, IN
Former Employee - Family Intervention Specialist in Madison, IN

I worked at Youth Villages full-time (Less than a year)

Positive Outlook
No opinion of CEO
Positive Outlook
No opinion of CEO

Pros

Making a difference and building a relationship with families, youths, and community members. Sometimes the flexible schedule works in your favor and you've got an afternoon or morning free.

Cons

You are literally never off. Even on the weekend when someone else is on call, the families will forget and call you. And when you're on call, you're expected to make calls and sometimes in person visits up to two hours away to check on families. And seriously just forget about work/life boundaries. I missed a text message from a family because I was sleeping and got chewed out by my supervisor because I should have woken up for it. I had to go out at 11pm at night at least every week to check on a family and they were an hour away.

Advice to Management

Stop working the front line staff to death.

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  1. Helpful (4)

    Company needs to make major changes in their treatment of employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Intervention Specialist in Memphis, TN
    Former Employee - Family Intervention Specialist in Memphis, TN

    I worked at Youth Villages full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Amazing *stated* work mission and values (This is why I wanted to work for the company). Great relationships with coworkers and many opportunities to collaborate with other service providers.

    Cons

    Horrible at following through with mission and values. Work-life balance is non-existent and they blame you if you cannot make it better. Pay is minimal and raises are few and far between. Everyone is over worked and miserable, and these are your friends that you want to help but don't have time to help. Twelve hour days and no ability to get ahead even for the most organized person. The people that stick around tend to be ones that owe the company due to further pursuit in education or retirement savings. They immorally (decision has to be made in front of coworkers in effort to get jeans days) guilt you into giving a percentage of your already tiny salary back to the company. Success means a kid that did not get in trouble, not actual turn-arounds because you didn't have enough time with families to actually make these changes (three months max to make a long term impact with families who don't even want you around half the time). Parents are guilted into receiving your help by telling them a report to CPS will be made if they do not follow through with services. Also, I remember reading these reviews and thinking people were crazy and maybe they were the problem. I hope future readers do not make that same decision.

    Advice to Management

    Overall this company has a great face but does not follow through with promises. I was thrilled to get a job there, felt guilty when I was stressed out, and finally realized it wasn't just me. They treat employees as a dime-a-dozen, you are simply replaceable if you aren't going to alter your life for the job. I am well educated, have been successful in previous jobs, but felt like a failure in this job. If they were honest about their job turn-over rates it would be statistically obvious they do not treat employees well.


  2. Helpful (6)

    Never again.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Youth Villages full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I loved the actual time I spent with my clients and the work I was able to do with them. You are so involved with their lives, meeting with them so many times a week, that the relationship alone creates such a positive impact on their lives. I enjoyed the meaningful helping relationships I was able to create with my clients and their families as well as watching them grow and evolve towards a more harmonious sense of self and home environment. I truly miss that. It was the only thing that was hard to leave. Very very hard.

    Cons

    There are no boundaries with this job. I felt like I was working ALL THE TIME. Probably because I was. You are on call to your clients 24 hours a day during the work week and around once per month you are also on call for everyone's clients through the weekend, resulting in 24/7 being on the clock and ready to work with no time to regroup and focus on self care or have a life of your own outside of work. I've often heard my fellow employees close to tears speaking of how they feel the organization expects them to prioritize their client families at the cost of neglecting their own families. Suddenly the reasonable salary for this field becomes very unreasonable. Another major boundary issue is do not expect to be using a work line at this organization because all of your contact is through your personal cell phone, often via texting with your clients. Anyone who is familiar with clinical settings would know that this requirement is a complete and utter 'no no' in the field. In addition, the paperwork is absolutely insane. Now I know what you're thinking.. paperwork is always insane in this field. I agree. Paperwork is going to be intense no matter where you go. But I've worked at multiple different agencies, so I am not new to the field, and I can tell you honestly that yv's paperwork responsibilities are above and beyond the standard frustrations. I think besides unmanageable and constant deadlines, what made the paperwork so frustrating was that it was so obviously redundant and often unnecessary which became very discouraging and unmotivating when you found yourself frequently working into the night, losing time with your loved ones as well as time for self care. I do want to note that perhaps some of these major concerns can be mitigated depending on the quality of your relationship with your supervisor and/or your supervisor's management style. So for me, my lacking of a consistent and reasonable supervisor/supervisee relationship undoubtedly exacerbated these issues. With that said, I'm willing to admit that perhaps things aren't so bad at every yv office. However, the overall issues that I have outlined will surely still be present to varying degrees.

    Advice to Management

    Don't just pretend to care about your employees well-being. Actually care. And show it by responding to their feedback in a positive, constructive manner. The management at youth villages likes to put on airs telling you how much they care about employee feedback by encouraging specialists and the like to complete comment cards stationed at all area offices to be reviewed at "town hall" meetings. This and other things including the fact that they truly do promote from within.. i'm pretty sure most everyone in management started as a specialist.. made me feel like I could expect great support at this organization when I first started. Unfortunately, I quickly came to realize that this was just for show. Youth villages management, you can not ignore your high turnover rate. And forcing your new employees to sign off stating that if they leave before a year that they will be responsible for all costs of their MANDATORY trainings and pre employment physical is not the right and ethical way around it. Apply the same listening and empathy skills specialists are to use with clients. Specialists are overworked and set up to fail by being held to impossible standards. You will continue to lose good people who truly care about the work that they do and aren't just there to climb the corporate ladder as long as you continue to run them into the ground. Which is such a shame because the ideals YV obviously began with are wonderful.


There are newer employer reviews for Youth Villages
There are newer employer reviews for Youth Villages

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