Yum!

  www.yum.com
  www.yum.com
There are newer employer reviews for Yum!

 

Location Location Location

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cashier
Current Employee - Cashier

I have been working at Yum! full-time (more than 3 years)

Pros

It all depends on where you work. The better the store manager and their direction, the more you will love to work there. It's fine to boost revenue and be quick but customers matter as well. When customers aggravate you, you feel aggravated throughout the day. If the manager allows you to please the customers with perks when they are dissatisfied, then things flow so much smoother. I can not emphasize this enough. Happy customers. Happy workers.

Cons

The store managers demand more revenue and quick output without putting more emphasis on both output and customer relations.

Advice to ManagementAdvice

The better the manager, the better your employees will be at handling customers. Constantly train them on behavior and pleasing the customers.

Recommends
Positive Outlook
Approves of CEO

115 Other Employee Reviews for Yum! (View Most Recent)

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  1. 1 person found this helpful  

    Great company to work for- very supportive of family and individual needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior District Manager
    Current Employee - Senior District Manager

    I have been working at Yum! full-time (more than 8 years)

    Pros

    Great brands, very proud to work for YUM. Always trying to find ways to make the work easier for their employees and delight customers. Have found ways to reward employees down to the front line team members. Give the stores and ARLs access to funds to recognize the teams even for simple things done well.

    Cons

    Almost all of the Senior management is men. Reflective of the entire industry and an older Franchise driven community also dominated by men, but wish that YUM would take a stronger stand to help more women leaders emerge.

    Advice to ManagementAdvice

    Quit reorganizing the field every year- look for ways to mentor and develop a more diverse leadership team to include more minorities and women.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Accounts Receivable

    Former Employee - AR Specialist in Louisville, KY
    Former Employee - AR Specialist in Louisville, KY

    I worked at Yum! full-time (more than 10 years)

    Pros

    yums culture is very good.

    Cons

    lay off potential. they tell you two days before you are out the door

    Advice to ManagementAdvice

    lay off the right people

There are newer employer reviews for Yum!

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