There are newer employer reviews for Yum!

 

Location Location Location

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cashier
Current Employee - Cashier

I have been working at Yum! full-time (more than 3 years)

Pros

It all depends on where you work. The better the store manager and their direction, the more you will love to work there. It's fine to boost revenue and be quick but customers matter as well. When customers aggravate you, you feel aggravated throughout the day. If the manager allows you to please the customers with perks when they are dissatisfied, then things flow so much smoother. I can not emphasize this enough. Happy customers. Happy workers.

Cons

The store managers demand more revenue and quick output without putting more emphasis on both output and customer relations.

Advice to ManagementAdvice

The better the manager, the better your employees will be at handling customers. Constantly train them on behavior and pleasing the customers.

Recommends
Positive Outlook
Approves of CEO

108 Other Employee Reviews for Yum! (View Most Recent)

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  1. 4 people found this helpful  

    If they lived the culture they teach, it would be a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY

    I have been working at Yum! full-time

    Pros

    Compensation and benefits are comparable for the location and industry. Several in-office ammenities for those that desire them (Childcare, Fitness Center).

    Cons

    Culture is not as advertised. Annual re-organizations and job reductions. Heavy politics and bureaucracy.

    Advice to ManagementAdvice

    Recognize that the culture is being taught and learned, but living it can be difficult inside the organizational political structure.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    .......NO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Columbus, OH
    Former Employee - Shift Manager in Columbus, OH

    I worked at Yum! full-time (more than an year)

    Pros

    I likes the coworkers and thats about it on the pros

    Cons

    No breaks.. Asst. Manager would go in and change my hours... 13 hour shifts for almost 10 months i mean come on now then i left to take care of my family and they refused me

    Advice to ManagementAdvice

    Take care of your workers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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