Zales

  www.zalecorp.com
  www.zalecorp.com
There are newer employer reviews for Zales

 

At Zales you are just a number, not a person.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Store Manager in Miami, FL
Current Employee - Store Manager in Miami, FL

I have been working at Zales

Pros

The love of selling jewelry. Being a manager for the sales was a great opportunity.

Cons

The problem was with upper management who do not want to here what the customer are asking for or what a specific store really need to have in their store. Also the inexperience in upper manager regarding the jewelery business.

Advice to ManagementAdvice

Listen to the staff. I know that everything that is suggested cannot be accomplished, but we are the one hearing from the customer what items they would like. It great to do studies, but which customers are you surveying? I think it's just too little too late.

Doesn't Recommend

79 Other Employee Reviews for Zales (View Most Recent)

Sort: Rating Date
  1.  

    Change out of control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager in Irving, TX
    Former Employee - Manager in Irving, TX

    I worked at Zales

    Pros

    This once great company offered broad based opportunities from the field to the office. They had a rightfully deserved rep as the leaders in the retail jewelry industry.

    Cons

    The revolving door to the executive suite has left a legacy of turmoil and unfocused change. Fear, confusion and political tribalism prevail. When the new regime takes power, everything their predecessors did is deemed worthless and thrown out. Start from scratch, everything we do now is pure genius. Turn over the entire team. Lather, rinse, repeat. So it goes, on and on. Constant retracing of the same path to ruin. The price paid for all of this is felt up and down the line.

    Advice to ManagementAdvice

    Get a plan and stick with it for more than 2 years.

    Doesn't Recommend
  2.  

    Zales - A diamond in the rough.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Planner in Irving, TX
    Current Employee - Store Planner in Irving, TX

    I have been working at Zales

    Pros

    Zales offers a place to learn and grow, while having a work-life balance. You have a lot of amenities at the corporate headquarters such as an onsite cafeteria, credit union, salon, child care, company store, covered parking, and fitness center. It is centrally located in the Metroplex and is located in an upscale part of the city.

    Cons

    The economy can turn volatile with retail so employment can vary depending upon the circumstances. Pay is fair but not what it could, or should be.

    Advice to ManagementAdvice

    Keep all communication open.

    Recommends
There are newer employer reviews for Zales

Work at Zales? Share Your Experiences

Zales

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.