There are newer employer reviews for Zales

 

Riding in retail waters is always choppy....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Irving, TX
Current Employee - Anonymous Employee in Irving, TX

I have been working at Zales

Pros

Ample opportunity to learn the business, open interdepartmental communication, employee discounts, everyday casual dress...not much more to speak of

Cons

long hours are expected/mandated, constant change in direction, unorganized management team, fear of being layoffs as there have been 2 rounds, alot finger pointing when something goes wrong

Advice to ManagementAdvice

zales is a follower, not a leader in the industry. management blames employees for their shortfalls. lots of ceo cronies running the show...all talk and no action upper management

Disapproves of CEO

79 Other Employee Reviews for Zales (View Most Recent)

Sort: Rating Date
  1.  

    All in all not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zales

    Pros

    Great learning opportunity. Zales provides a solid foundation from which you can build your jewelry career. They don't require much experience and are very helpful in building your knowledge.

    Cons

    The opportunity for advancement is there if you are willing to work for it. You have the typical high turnover of any retail experience and the benefits are on the lower end of average.

    Advice to ManagementAdvice

    I would focus more on helping each employee grow. Sometimes the managers are more worried about their commission than their team.

    No opinion of CEO
  2.  

    merchandise planner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Merchandise Planner in Irving, TX
    Current Employee - Merchandise Planner in Irving, TX

    I have been working at Zales

    Pros

    there is great opportunity for advancement. since the turnover is pretty high, there are opportunities to advance even in this bad economy, in the midst of layoffs.

    Cons

    management in the merchandising offices can be quite disorganized and direction changes constantly. we have had two rounds of layoffs since the beginning of 2008.

    Advice to ManagementAdvice

    use the portions of the company that are working profitably as a model for organizational changes. it seems as though we keep reorganizing without seeing benefits.

There are newer employer reviews for Zales

Work at Zales? Share Your Experiences

Zales

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.