There are newer employer reviews for Zellers

 

Don't work Here!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Services Representative  in  Guelph, ON (Canada)
Current Employee - Customer Services Representative in Guelph, ON (Canada)

I have been working at Zellers

Pros

The discount policy, associate buying club and ability to transfer to other locations fairly easily. Work isn't terribly hard.

Cons

1. Discount policy is changing. In order to recieve a discount, all employees must use hbc credit card.
2. Credit blend and credit card referrals are the only thing management cares about.
3. Very little opportunity for advancement or recognition.
4. Almost no feedback from supervisors or management.
5. Virtually no training.
6. Health and safety is not a priority.

Advice to ManagementAdvice

Give incentives to non-cash employees, improve health and safety awareness, train new employees, ensure there are opportunities for raises, review performance regularly and give feedback.

Doesn't Recommend
No opinion of CEO

89 Other Employee Reviews for Zellers (View Most Recent)

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  1.  

    Not much Gain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Jewelry Sales Associate
    Former Employee - Jewelry Sales Associate

    I worked at Zellers

    Pros

    It was easy to get in and the co workers are nice. They hire students as I had some co workers who were 15 years old.

    Cons

    The management team wasn't that nice and didn't help out as much as I'd like. They sometimes put too little people on the floor and it does get really busy sometimes

    Advice to ManagementAdvice

    I think you need to hire people and put them on the floor. It was really low of staff when I worked there.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Zellers - not close to the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)

    I worked at Zellers

    Pros

    There are friendly people working there. That seems to be the only pro I can think of. If you're looking to be something as simple as a cashier they'll offer you all the hours in the world, because they need those. It's easy to get a job there.

    Cons

    There's really no room for improvement. It isn't managed as well as it could be. People were promised positions they never got. They seem to randomly take away your hours when they're "done" with you after the busy season. Days can seem very long. There is a lot of stress involved in dealing with angry customers. Pay isn't anything special as well.

    Advice to ManagementAdvice

    During orientation when you promise an employee a position, make sure you actually give it to them rather than using them to plug holes elsewhere until they forget about it. Encourage more positive reinforcement between supervisors/managers and regular employees. Offer more incentive to want to be part of that workplace that can be very busy and stressful and doesn't seem to offer much upside other than the fact that it might be easy to get the job.

    As for the store itself, there are a lot of times where it seems like it isn't sure what kind of store it wants to be. If you're going to run a discount store than do that, if not then don't. There seems to be no identity like places like Walmart have.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Zellers

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