There are newer employer reviews for Zendesk

Helpful (1)

It feels great to be on the winning team.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Marketing Manager in San Francisco, CA
Current Employee - Senior Marketing Manager in San Francisco, CA

I have been working at Zendesk full-time (more than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

I've worked for about 5 or 6 tech companies, varying in size and I can say with full confidence that Zendesk is the coolest, happiest place I've ever worked. I hope the party never ends. From the marketing perspective, it's a very creative environment, with lots of collaboration and celebration when success hits. Politics, competition and positioning is minimal and work/life balance is something that is encouraged and supported. You can see this in the diversity of the workforce - you have everyone from newbies fresh out of college to working parents and everything in between. I feel like it's easy to succeed here because I'm given the support to voice my ideas - as well as the personal time to recover. From the growth perspective, it doesn't hurt that Zendesk is considered one of the hottest in tech right now and our customer penetration is off the charts. It feels great to be on the team that is winning.

Cons

It's a company in transition, so there are cons that come with that, but for the most part, the company is adjusting to the growth in a really healthy way.

Advice to Management

Don't let growth get in the way of staying agile & fun.

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  1. A great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Consultant in San Francisco, CA
    Current Employee - Solutions Consultant in San Francisco, CA

    I have been working at Zendesk full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - They care about their customers
    - They care about their employees
    - They care about the future of the company
    - Great PTO policy
    - Upper management is very knowledgeable and have a great mission for the company
    - Low turner of employees

    Cons

    - Location of office is in an area that is improving, but still is quite underdevelopment

    Advice to Management

    Keep up the great job!

  2. Surrounded by engineering geniuses and management that really cares and take care of you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Zendesk full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The engineers I've worked with are all very smart

    Cons

    Location of SF office is not really in a good area

There are newer employer reviews for Zendesk

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