There are newer employer reviews for Zendesk

1 person found this helpful

It feels great to be on the winning team.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Marketing Manager in San Francisco, CA
Current Employee - Senior Marketing Manager in San Francisco, CA

I have been working at Zendesk full-time (more than a year)

Pros

I've worked for about 5 or 6 tech companies, varying in size and I can say with full confidence that Zendesk is the coolest, happiest place I've ever worked. I hope the party never ends. From the marketing perspective, it's a very creative environment, with lots of collaboration and celebration when success hits. Politics, competition and positioning is minimal and work/life balance is something that is encouraged and supported. You can see this in the diversity of the workforce - you have everyone from newbies fresh out of college to working parents and everything in between. I feel like it's easy to succeed here because I'm given the support to voice my ideas - as well as the personal time to recover. From the growth perspective, it doesn't hurt that Zendesk is considered one of the hottest in tech right now and our customer penetration is off the charts. It feels great to be on the team that is winning.

Cons

It's a company in transition, so there are cons that come with that, but for the most part, the company is adjusting to the growth in a really healthy way.

Advice to ManagementAdvice

Don't let growth get in the way of staying agile & fun.

Recommends
Positive Outlook
Approves of CEO
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  1. 1 person found this helpful

    A breath of fresh Zen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA

    I have been working at Zendesk full-time (more than a year)

    Pros

    A cool company, a big vision, and dedication to doing right by our growing customer base, and each other, making us a great lead by example environment with tremendous respect. All the fun perks of a SF startup, with the seriousness of building a mega-business in the customer support space makes this a great place to build your career.

    Cons

    The location of the tenderloin makes the walk to work mostly meant for the urban adventurer...

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2. A great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Consultant in San Francisco, CA
    Current Employee - Solutions Consultant in San Francisco, CA

    I have been working at Zendesk full-time (less than a year)

    Pros

    - They care about their customers
    - They care about their employees
    - They care about the future of the company
    - Great PTO policy
    - Upper management is very knowledgeable and have a great mission for the company
    - Low turner of employees

    Cons

    - Location of office is in an area that is improving, but still is quite underdevelopment

    Advice to ManagementAdvice

    Keep up the great job!

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Zendesk

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