Zendesk

  www.zendesk.com
  www.zendesk.com
There are newer employer reviews for Zendesk

14 people found this helpful  

Jumped the shark

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales in San Francisco, CA
Former Employee - Sales in San Francisco, CA

I worked at Zendesk full-time (more than an year)

Pros

Most people are friendly and decent work-life balance.

Cons

It's clear that upper management plays favorites and it is breeding resentment. Newer employees careers and teams have skyrocketed due to office politics and being buddies with senior management. There is no growth for loyal employees, cronyism is rampant.

Micro managers have taken over and its hurting the culture. Employees are told to "keep doing their job" and feedback is NOT welcome. Inexperienced upper management is adept at talking the talk, but fail at providing substance.

The pay is low compared to companies in the same industry.

Advice to ManagementAdvice

Demand management to be transparent with their team. Improve the salary structure. Expect a mass exodus unless the company values and transparency are aligned. Be fair to all employees.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

35 Other Employee Reviews for Zendesk (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Great company, lots of opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA

    I have been working at Zendesk full-time (less than an year)

    Pros

    The people, the fast pace, and the level of passion of our customers make it one exciting place to work

    Cons

    I wish we meals catered

    Advice to ManagementAdvice

    Be more transparent

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support in San Francisco, CA
    Current Employee - Support in San Francisco, CA

    I have been working at Zendesk full-time (more than an year)

    Pros

    Managers care about work/life balance, awesome people, great product.

    Cons

    As we're growing the culture's a bit in flux.

    Advice to ManagementAdvice

    Keep hiring proactive people who care about the company as a whole.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Zendesk

Work at Zendesk? Share Your Experiences

Zendesk

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.