Zep

www.zepinc.com
There are newer employer reviews for Zep

1 person found this helpful  

Customer Service Rep

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service
Current Employee - Customer Service

I have been working at Zep full-time (more than 5 years)

Pros

Great team atmosphere in branches. Company's tries to do well by the employees.

Cons

Health insurance is non-existent
Sales Reps are allowed to treat CS staff like second class citizens, berating, yelling and name calling are daily occurences.
Some managers care deeply while others make you wonder how they manage to stay employed.
When you change an operating program make sure it is a right fit for the company, not just the right price
Treat all employees equally
Actually fire incompetent employees (warehouse managers too) who not only dont know what they are doing, but make is dangerous to do so

Advice to ManagementAdvice

Look at managers and not what their supervisors say about them. Hold managers accountable for what they do. Make sales rep accountable for the way they treat people, we are not trash we are here to help, if a sales rep berates and abuses someone they should be fired immediatley, not be allowed to slide by because they make a lot of sales.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

54 Other Employee Reviews for Zep (View Most Recent)

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  1.  

    Zep Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Zep full-time (more than 10 years)

    Pros

    There are opportunities for new people who can bring in their experience from larger companies, and there are good people still at the company.

    Cons

    The company has had a lot of changes to its mid and high level management positions. It doesn't matter if it is to cut costs or to eliminate what leadership considers "B" level players, this continues to create non-value added changes within the company.

    Advice to ManagementAdvice

    I would hope that the core of the company's retention and morale, human resources, will make significant improvements in their leadership.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Sales Represetative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Atlanta, GA
    Current Employee - Sales in Atlanta, GA

    I have been working at Zep full-time (more than 3 years)

    Pros

    Great products, and work/life balance

    Cons

    No one knows anything to hard to get answers haven't had a direct supervisor in almost 2 years.

    Advice to ManagementAdvice

    Create a better culture

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Zep

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