Zep

  www.zepinc.com
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46 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

2 people found this helpful  

Outside Sales Representative

Outside Sales Representative (Former Employee)

ProsVery flexible work schedule. Decent, but expensive benefits.

ConsNo formal training on products and services.
Very little communication from management.
100% commission after training period ends.
Very difficult to earn a decent paycheck without having existing business contacts.
If a new rep inherits accounts, they do not receive 100% commissions on future sales for those accounts.
Since it is industry standard to provide customers with dispensing equipment, the cost of the equipment is deducted from a reps commissions if customers will not buy equipment.
No reimbursement for any business expense.
Zep has flooded the market with its products through internet suppliers, wholesale distributors, and big box retailers.
Excessive shipping charges for customers.
High order minimum for customers ($150). If this minimum is not met, commissions on that order are reduced.

Advice to Senior ManagementStop looking for additional channels to get products to market, you are taking customers away from reps that rely on that income.
Work to reduce excessive shipping charges for customers. Customers cannot afford to pay in excess of $80 in shipping charges for products.
Start investing in training for your reps. If a rep asks for training; give it to him/her.
Start reimbursing reps for expenses, which is standard practice in your industry.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Good experience initially 10 years ago but management changing

    Sales Representative (Current Employee) Indianapolis, IN

    I have been working at Zep full-time for more than 10 years


    Pros: it is a 100 percent commission job. Cons: no stability with management changing on regular basis. Advice to Senior Management: Come up with a business plan and stick to it. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Zep enabled me to grow professionally in customer service, sales, warehousing & distribution, P&L mgmt and more.

    Branch Manager (Former Employee) Rochester, NY

    I worked at Zep full-time for more than 10 years


    Pros: Quality products Professional mgmt and staff Opportunities for growth Solid benefit package Cons: Difficult for new salespeople to get started without prior connections… Advice to Senior Management: Ensure that you make it easy for customers to do business with you. This benefit was lost when Zep closed… Yes, I would recommend this company to a friend More
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