48 Employee Reviews (View Most Recent)

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9 people found this helpful  

Smoke and Mirrors!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Enterprise Sales Representative  in  Columbia, SC
Current Employee - Enterprise Sales Representative in Columbia, SC

I have been working at Zep

Pros

Decent Salary, Good promotional material, decent product. Company seems to have an established name in the marketplace and has been around for a while.

Cons

This would be a great job in an unpenetrated market, the problem is that the larger market areas are heavily oversaturated with Reps who have been with the company for years and pretty much have a stranglehold over territories. Not only do you have to compete with Auto Zone and Napa, who by the way,(sell Zep products off thier shelves for almost 40% less than you will be selling them for out of the catalouge), you also have to compete with your direct sales manager AND OTHER REPS IN YOUR HOME TOWN. Their are no protected territories and the market crunch has gotten so bad that reps from other states will come in to your market to fight for scraps.

Most of the sales objections are based on price of product plus shipping cost. The people you will be trying to sell to know that they can go to Auto Zone and buy the EXACT same handsoap for way less than you are permitted to sell it for out of the catalouge. At the current rate, Zep's existence is based on retention of old accounts. No one in this climate is willing to pay extra for basic product that can be bought at heavier discounts from Wal-mart, Sam's Club or Auto Zone

Competitors: Echolab and Kimball Mid West.

WARNING: THIS JOB IS SALES 101. BE PREPARED TO "RE-LEARN" SALES BASED ON "DEMONSTRATING" THE PRODUCT IN FRONT OF EVERY SINGLE COLD-CALL/ CUSTOMER (20 PER DAY).

 YOUR MANAGERS REALLY DON'T WANT TO HIRE A NEW SALESPERSON. THEY ARE BEING FORCED TO BUY UPPER MANAGEMENT.. THERE IS NO ROOM FOR YOU. LOOK SOMEWHERE ELSE!

* Training consists of two days in a hotel conferance room, you won't have time to do any real studying as you will be way to busy making cold calls to fill your pipeline only to have your mangers cherry pick through it in the end! You are really just being paid to generate leads for your mngrs. SMOKE AND MIRRORS!

Advice to ManagementAdvice

Take a serious look at the management skills of your sales reps before you promote them to train others. Why do you think you can't hang on to talent?

* Give your new employees at least a few days to learn the product! If your going to throw them to the wolves, at least let them be half-way prepared.

Doesn't Recommend

Other Reviews for Zep

  1. 1 person found this helpful  

    tossup

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Salesman  in  Philadelphia, PA
    Former Employee - Salesman in Philadelphia, PA

    I worked at Zep

    Pros

    A chance to earn an unlimited income while making contacts that can last a life time.Good initial training. Great experience.

    Cons

    About 15 or 16 years ago, the upper management started a gradual turn around of what I considered the best company I had ever worked for. They started putting continous arbitrary pressure on the sales reps, picking out almost at random who they wanted to harass. For the first time they hired supervisers from outside the company, which they had previously prided themselves on not doing.

    Advice to ManagementAdvice

    If sales reps could somehow take their accounts and leave the company,there would be no one left.. It's not the company that I joined twenty years ago.

  2. 4 people found this helpful  

    Zep needs to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Systems Support  in  Atlanta, GA
    Former Employee - Business Systems Support in Atlanta, GA

    I worked at Zep

    Pros

    Zep is a company that has been around for 70 years , the company has longevitiy

    Cons

    Some people with expereince and education get past by on new opportunites.

    Advice to ManagementAdvice

    To use the talent you have in your department instead showing favorism to a person that is not quailfied for the job

    Doesn't Recommend
    No opinion of CEO
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