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Helpful (2)

Great Culture, Great Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Inside Sales in Seattle, WA
Former Employee - Inside Sales in Seattle, WA

I worked at Zillow full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great company, heading in the right direction. I have heard they started getting tougher on sales staff but its sales, you have to be willing to put in the work no matter where you are.
Great perks! They are very generous with their concessions, you will find enough snacks to keep yourself full and entertained.

Cons

Sales is a grind, if that is not for you, you may want to consider other options.

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  1. Helpful (6)

    Great Company - Work environment is a wolf in sheeps clothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales
    Former Employee - Inside Sales

    I worked at Zillow full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The sales floor has a killer layout
    Young, fun people
    Contests that can win you cash and prizes
    Relaxed attire
    Good tunes, good snacks, good vibe
    Great product to sell if you are working with the right agent

    Cons

    The work doesnt stop, quota isnt something you hit, obviously the more you sell the more you make but once one month ends the next starts up with no let up. Taking days off is almost looked down upon although they say it isnt. Its a hard place to concentrate if you arent mentally prepared, music constantly playing(which is nice) but if you sit next to the loud guy, you are in purgatory, emails come through every 30 seconds which can really deter you from your concentration and or missing an important email. Comp plan changes quite regularly, there isnt much consistency, but such is a startup company. You are selling to real estate agents which in itself is difficult enough. RE agents are in massive debt and have no patience. Even if you sell properly youre still going to find yourself in a miserable place once the CC declines come in and the agents dont pay out or answer their phones, losing you time and money. Too many sales people, the top 40% would put up better numbers and be in happier environment if the ones who didnt sell as much did not work there. Bigger books of business and more account management on the back end seems like the better solution.

    Advice to Management

    Award people with time off and stay away from the monthly payment system, with a product as stellar as Premier Agent a one time payment should be the only option in bringing on new clientele. More account management, and look into a customer service department.

  2. Helpful (11)

    Great place to work just to get by.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer
    Current Employee - Software Development Engineer

    I have been working at Zillow full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You don't have to work very much.
    You don't have to be a good engineer.

    Cons

    This is a pretty lame company for an engineer. tl;dr - you will not get to make any decisions, you will not even be given any information until it's time for you to grind out some code, there is no sense of career growth whatsoever, and your coworkers will be lazy.

    Orders and all company decisions are handed down from the top. If their decisions are wrong, they'll fire some middle manager scapegoat and craft new ones without listening to their employees.

    Product managers will hangout in meetings and won't invite engineers even when they're discussing important details and information about the products said engineers will be working on. You will be told what to do, you don't contribute to the vision.

    Zillow has a lot of B-rate "senior" engineers who will stop any change, regardless if it's beneficial, to the code/stack. A lot of them are pretty lousy workers too. If you're not brought on as a senior hire, you will get the monotonous work. This is not the place for any sort of career (or personal) growth as an engineer.

    HR is trying to engineer the company culture, which means you have to do stupid things to entertain their whims and a lot of awkward, low-budget events happen around the office. Many people just take the opportunities to go home early, so much for the company culture.

    The finance department is very bureaucratic, it will take a long time to get anything, to say the least.

    Advice to Management

    Top managers are excellent business strategists, but this means Zillow is a top-down, command company, where employees don't get to contribute ideas or grow very much professionally. They need to flip their company care on its head and let the employees (not HR) run the company and envision the products, while they make the business maneuvers. Nothings more annoying than having a manager tell you you're happy. Zillow feels like a place where upper management is trying really hard to engineer the company happiness, instead of just letting employees be happy from contributing and taking on responibility on their own.

There are newer employer reviews for Zillow
There are newer employer reviews for Zillow

See Most Recent

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