58 Employee Reviews (View Most Recent)

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Zions is good company to work for. I enjoyed my time there. I was a Customer Service Manager.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Manager  in  Salt Lake City, UT
Former Employee - Customer Service Manager in Salt Lake City, UT

I worked at Zions Bank full-time for more than 3 years

Pros

Customer service focused. Quite a bit of leniency with upselling products, rather than being a drill sergeant like Wells Fargo. Good training program. Really friendly people.

Cons

Way behind the times as far as technology and processes go. Can be a little frustrating at times.

Advice to ManagementAdvice

Take more input from your branch personnel and use their feedback.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Zions Bank

  1. 2 people found this helpful  

    Too many inflexible silos.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zions Bank full-time for more than 10 years

    Pros

    Lot of good people but several of the executive officers are incompetent.

    Cons

    Management is out of touch. Relatives of Holding Company's CEO are not held accountable for disastrous job performance. Executive officers don't want to be confronted when their performance is poor and don't have any enforced expectations to change their behavior.

    Advice to ManagementAdvice

    Use of complaint system is used in an absolute vacuum without any competent management discernment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    several opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Construction Lending Assistant 11  in  Orem, UT
    Former Employee - Construction Lending Assistant 11 in Orem, UT

    I worked at Zions Bank full-time for more than a year

    Pros

    Compensation is acceptable with standards and there are many opportunities for inside advancement

    Cons

    old outdated material and buildings and employee parking

    Recommends
    Neutral Outlook
    Approves of CEO
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