There are newer employer reviews for Zipcar
There are newer employer reviews for Zipcar

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Helpful (2)

Want to play it safe and never do anything cool? Work here.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Zipcar

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

It sounds cool, so people assume it's awesome. The product is innovative, so people assume the company is. Green is a pretty color.

Cons

They are afraid to try anything new. Everything must be done "the way it's always been done" even if that way is bad, outdated and lame. They do not want to revolutionize anything and are terrified of change. There is little to no room for advancement, which is why everyone leaves after 3 years at most. Upper level management doesn't care about customers or employees.

Advice to Management

Make your internal values and corporate culture match how awesome the idea of car sharing is. Don't play it safe all the time. And treat people with respect!

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  1. Helpful (3)

    Spirited, green startup

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zipcar

    Recommends
    Recommends

    Pros

    Flexcar teams were fun, high-energy, and mission-driven. People wore many hats and improvised resourcefully to solve problems and get things done. Internal promotions grew people professionally and were good for morale.

    Cons

    Flexcar experienced some churn in ownership and management, and somewhat lacked process discipline (probably inevitable when growing so rapidly), but the strong prevailing can-do attitude counteracted the potential chaos.

    Advice to Management

    Flexcar was acquired by Zipcar and integrated under the Zipcar brand and management team. The ideal company would leverage the high spirit of Flexcar along with with the lean process discipline of Zipcar.


  2. Helpful (3)

    An innovative operation full of passionate, fun people

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zipcar

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Many of the people I worked with were smart, fun, fantastic at their jobs, and passionate about transforming car sharing into an attractive alternative to car ownership. The rapid growth of the company provides a lot of opportunities to transition into other roles and move to other locations. And since the company is in the middle of transitioning from a relatively unstructured startup to a more structured corporation, there are a lot of opportunities to have an impact on the company if you take the initiative to make suggestions and improvements.

    Cons

    As the company has grown and more standards and procedures have been implemented, the autonomy of the regional offices has decreased. This is not necessarily a bad thing, but it has led to some resentment from those who feel like their autonomy has diminished and their responsibilities are being taken away. Also, the compensation and benefits are almost nonprofit-like. (I actually took a pay cut from a nonprofit job to work there.) Not surprising given that it is a young company still trying to reach profitability, but the passion for the product and entrepreneurial energy can only sustain employees for so long. At the time I left the company was just starting to turn its attention to this issue, so hopefully compensation levels and benefits are improving.

    Advice to Management

    Continue building the HR function to ensure that employees feel appreciated.


There are newer employer reviews for Zipcar
There are newer employer reviews for Zipcar

See Most Recent

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