Zipcar

  www.zipcar.com
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3 people found this helpful  

Good while it lasted

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Seattle, WA
Former Employee - Anonymous Employee in Seattle, WA

Pros

Great people - sense that everyone genuinely cared about the success of the mission and customer satisfaction.

Cons

Extremely poor communication on the part of senior management, an unwillingness to communicate unpleasant news either internally or to customers.

Advice to ManagementAdvice

You're getting paid to lead - that means taking leadership even when you're making unpopular decisions.

Recommends

Other reviews for Zipcar

  1. 1 person found this helpful  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Though the company is more than 10 years old now, it retains the excitement of a startup. Friendly coworkers, great management, and easy to have your voice heard. Great corporate culture.

    Cons

    Dealing with disgruntled customers can sometimes be tough, but that is the nature of the business, not the fault of the company.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    A great company for passionate people who like to have fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    Pros

    - Senior management not afraid to challenge the status quo
    - Great freedom to execute the plans you develop
    - Great culture, fun company, it's a blend of marketing, operations, retail and auto worlds
    - Competitive pay, bonus potential is there, but challenging to achieve
    - People really believe in what they do - not a lot of people that just "show up"
    - Close-knit, but very open and eager to bring in new talent
    - If you can justify the (fill in the blank item/task/project), you can make it happen!

    Cons

    - Marketing finally catching up with the times; recent leadership changes should address this
    - No 401k match (although there is a 401k plan)
    - Need to beef up HR department - it's a work in progress
    - Mobile platform needs to become the best again - no more excuses

    Advice to ManagementAdvice

    Keep pushing for constant improvement while maintaining the great culture that's there. Keep bringing in more people who want to make a difference and work hard to move the company forward.

    Recommends
    Positive Outlook
    Approves of CEO
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