There are newer employer reviews for Zipcar

3 people found this helpful  

An innovative operation full of passionate, fun people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Zipcar

Pros

Many of the people I worked with were smart, fun, fantastic at their jobs, and passionate about transforming car sharing into an attractive alternative to car ownership. The rapid growth of the company provides a lot of opportunities to transition into other roles and move to other locations. And since the company is in the middle of transitioning from a relatively unstructured startup to a more structured corporation, there are a lot of opportunities to have an impact on the company if you take the initiative to make suggestions and improvements.

Cons

As the company has grown and more standards and procedures have been implemented, the autonomy of the regional offices has decreased. This is not necessarily a bad thing, but it has led to some resentment from those who feel like their autonomy has diminished and their responsibilities are being taken away.

Also, the compensation and benefits are almost nonprofit-like. (I actually took a pay cut from a nonprofit job to work there.) Not surprising given that it is a young company still trying to reach profitability, but the passion for the product and entrepreneurial energy can only sustain employees for so long. At the time I left the company was just starting to turn its attention to this issue, so hopefully compensation levels and benefits are improving.

Advice to ManagementAdvice

Continue building the HR function to ensure that employees feel appreciated.

Recommends
Approves of CEO

63 Other Employee Reviews for Zipcar (View Most Recent)

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  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zipcar full-time (more than 3 years)

    Pros

    Ability to run ideas up the ranks easily.
    Fun offices
    Hip

    Cons

    Salary is poor
    Avis is starting to makie it extremely corporate

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Could be better, but its a job...

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zipcar full-time

    Pros

    generally youthful workplace despite having Avis take over. Good location in the city. casual dress code. Decent health benefits. Near GREAT coffee

    Cons

    Avis took over. Working in customer service is bad if you are an introvert. This is likely true for most companies

    Advice to ManagementAdvice

    please have better training at handling escalated calls. fight for higher pay, we work hard with little reward.

    Recommends
    Approves of CEO
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