There are newer employer reviews for Zipcar

3 people found this helpful  

An innovative operation full of passionate, fun people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Zipcar

Pros

Many of the people I worked with were smart, fun, fantastic at their jobs, and passionate about transforming car sharing into an attractive alternative to car ownership. The rapid growth of the company provides a lot of opportunities to transition into other roles and move to other locations. And since the company is in the middle of transitioning from a relatively unstructured startup to a more structured corporation, there are a lot of opportunities to have an impact on the company if you take the initiative to make suggestions and improvements.

Cons

As the company has grown and more standards and procedures have been implemented, the autonomy of the regional offices has decreased. This is not necessarily a bad thing, but it has led to some resentment from those who feel like their autonomy has diminished and their responsibilities are being taken away.

Also, the compensation and benefits are almost nonprofit-like. (I actually took a pay cut from a nonprofit job to work there.) Not surprising given that it is a young company still trying to reach profitability, but the passion for the product and entrepreneurial energy can only sustain employees for so long. At the time I left the company was just starting to turn its attention to this issue, so hopefully compensation levels and benefits are improving.

Advice to ManagementAdvice

Continue building the HR function to ensure that employees feel appreciated.

Recommends
Approves of CEO

59 Other Employee Reviews for Zipcar (View Most Recent)

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  1.  

    Fun job, poor pay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zipcar part-time

    Pros

    Flexibility and Work/Life Balance plus lots of perks

    Cons

    Low pay for the type of work

    Advice to ManagementAdvice

    Pay your people more because they deserve it!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Take this into consideration...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Services Associate
    Former Employee - Member Services Associate

    I worked at Zipcar full-time for more than a year

    Pros

    Great benefits, great culture prior and post acquisition, the local management teams cares about staff.

    Cons

    Some goals were not always reflective of the market's growth or member base, home office doesn't care to see what the local offices struggle with and how those struggles effected the market's operations.

    Advice to ManagementAdvice

    Work as a lower level staff, such as a brand ambassador for a week with the goals in mind. While it does depend on the market and the type of event, sometimes, we really struggled.

    Recommends
    Neutral Outlook
    Approves of CEO
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