There are newer employer reviews for Zipcar
There are newer employer reviews for Zipcar

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Helpful (2)

Transitions are difficult - Communication is key

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Marketing Coordinator in Boston, MA
Current Employee - Marketing Coordinator in Boston, MA

I have been working at Zipcar full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The people are what make Zipcar. Everyone here really believes in the brand and product, and it makes going to work everyday great. This year should show some seriously positive improvements

Cons

Since the ABG acquisition, communication from the C-level has been lacking. No one thought this transition was going to be smooth, but it's been more bumpy than need be. It's difficult to stay motivated when there is nothing but silence from the higher-ups.

Advice to Management

Talk to your direct reports. The message doesn't have to be perfect. They are just looking for updates every once in a while.

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  1. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fleet Associate in New York, NY
    Former Employee - Fleet Associate in New York, NY

    I worked at Zipcar full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    All the cars to pick from, Great pay, very progressive nature in technology. plenty of OT

    Cons

    Just got to get up early

    Advice to Management

    keep doing your thing


  2. Helpful (7)

    It was fun... until it wasn't.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zipcar full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Zipcar employs some of the hardest working people I've ever met; usually these are the people in entry level positions who aren't afraid to hustle. It was truly inspiring to work with these people on a daily basis. If you need to use the service, your membership fee is waived and the rates during the weekdays are really great, but avoid driving on the weekends if possible, you can probably rent a car for less elsewhere.

    Cons

    Despite Zipcar outwardly retaining its own brand after the buyout by Avis Budget Group, internally there has been a huge shift in culture. Gone are the days of Zipcar's fun and creative startup environment where the member was priority number one. Instead, be prepared to focus on revenue, revenue, revenue with little regard to how it impacts the member experience. All of the high level executives who were with Zipcar pre-Avis have left and their positions have been filled by Avis execs, which has been very telling. Overall, morale is low as a result and long time employees who used to be Zipcar's biggest fans have left.

    Advice to Management

    You should have left Zipcar alone - there were a lot of great people building a lot of great things. Get back to Zipcar's roots and make the members the most important part of the business.


There are newer employer reviews for Zipcar
There are newer employer reviews for Zipcar

See Most Recent

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