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3 people found this helpful  

Total freedom, plenty of potential, sell and no one will bother you

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Executive
Current Employee - Sales Executive

I have been working at ZocDoc full-time for less than a year

Pros

If you can manage a territory and manage your time, you can work as little or as much as you want. As long as you are putting up your quota (4 doctors per week), no one will bother you. The product works, extremely well for some doctors, okay for others -- very few completely fail with our product. The SEO for ZocDoc is incredible and is what drives 1.8M people to our site every single month. Considering it only takes 1-2 patients per month for a practice to be profitable with ZocDoc, it's a pretty easy sale. The people who write bad reviews on here are obviously not good sales people -- you are selling patients to a doctor. He/she *needs* patients to keep the practice strong, so it's a no-brainer. That being said, not everyone is polished enough or confident enough to deal with the doctor demographic. Just because you were awesome selling widgets to someone in rural Kentucky doesn't mean you will automatically be a swift salesperson dealing with physicians.

Cons

They have had some transition at the management level, bringing in new voices and changing philosophies several times since I started 6 months ago. Also, the reviews that mention "high turnover" are quite accurrate. Again, as I said above, if you don't have the confidence and ability to deal with higher intelligence people like physicians, you will fail. Hence why they hire and fire constantly. If you can't sell in your first 10 weeks, you will be looking for a new job by month 3. Period.

Advice to ManagementAdvice

Find a consistent flow and process, quit making so many changes, and start rewarding reps more on production. ie stock bonuses, base-pay raises, etc.

Recommends
Positive Outlook
Approves of CEO

120 Other Employee Reviews for ZocDoc (View Most Recent)

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  1. 2 people found this helpful  

    Great Company if you have what it takes to succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ZocDoc full-time for less than a year

    Pros

    Fun environment, highly rewarding if you succeed ($, unlimited vacation, fun trips to NY, stock which could be worth tons one day), they don't waste your time or their's if you aren't a performer. You know you are one of the best salesreps in the country if you survive 6 months, and other companies know it too! No competition!

    Cons

    They do expect you to work hard, long hours until you are hitting expectations (which may be a tad too high if you have a life outside of ZD) But, this motivates you to get it done or get out.

    Advice to ManagementAdvice

    Focusing on work/life balance will not only attract the best employees, but allow you to keep retain the good ones you already have (this is more motivating than money).

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    If you're going for a sales role, think twice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive
    Former Employee - Sales Executive

    I worked at ZocDoc full-time for less than a year

    Pros

    You've read it already, but:
    - great benefits
    - catered lunch, and a rather stocked kitchen with snacks throughout the day
    - ping pong tables (if that interests you)
    - young culture
    - a truly good company with a great product

    Cons

    If you are interested in working in a cocky environment, as in, a place that is nothing but full of themselves, then this place is for you. Throughout the interview process, all they keep telling you is how the OTE is $105-110k, and they do their best to make sure that's all you think about. They fail to mention, however, that about 10-20% of people consistently hit quota monthly, and that the commission structure is bogus, since you need your doctor to stay on for 3 months in order to get paid, or you lose your commission. There is an insane amount of turnover, leadership/management is a joke, and if you're not up to speed within your first couple months, you're out - plain and simple.

    As most reviews have mentioned, quota is 4 sales/week, but the MAJORITY of the sales team (inside/outside) are closing between 1-3 each. Therefore, you should expect, if you average 2-3 sales/week, to make around $65-80k. This is a 100% cold-call role, making a ton of dials to doctor's offices that want nothing to do with you, and you will be prospecting every day, so expect to work a few additional hours each day after work. Not that this is a bad thing, as this is necessary in some roles, but it's not what is pitched to you throughout the interview process, so keep that in mind.

    Advice to ManagementAdvice

    Get real sales leadership in there, because what you have now is a joke. No one on the sales force is happy there - open your eyes and maybe you can fix it before it's too late. I would love for you to succeed because you have a great product (albeit it needs tweaking), but you're imploding as we speak.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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