133 Employee Reviews (View Most Recent)

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3 people found this helpful  

Great opportunity but commission potential slightly exaggerated in interview process

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Executive
Current Employee - Sales Executive

I have been working at ZocDoc full-time

Pros

Great investors, good trajectory of growth. Only company doing what it does, so no competition. If you know how to sell, you'll find ZocDoc fun to sell.

Cons

Quota rarely attained. Only the top 10% or so are ever at quota. If you're not performing well, you will get let go very quickly.

Advice to ManagementAdvice

Spend more time mentoring your employees. You go through a good number of candidates to find the ones you want to add to the team; you should take the same level of care to make sure they're successful when they are starting out.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for ZocDoc

  1. 3 people found this helpful  

    Total freedom, plenty of potential, sell and no one will bother you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive
    Current Employee - Sales Executive

    I have been working at ZocDoc full-time for less than a year

    Pros

    If you can manage a territory and manage your time, you can work as little or as much as you want. As long as you are putting up your quota (4 doctors per week), no one will bother you. The product works, extremely well for some doctors, okay for others -- very few completely fail with our product. The SEO for ZocDoc is incredible and is what drives 1.8M people to our site every single month. Considering it only takes 1-2 patients per month for a practice to be profitable with ZocDoc, it's a pretty easy sale. The people who write bad reviews on here are obviously not good sales people -- you are selling patients to a doctor. He/she *needs* patients to keep the practice strong, so it's a no-brainer. That being said, not everyone is polished enough or confident enough to deal with the doctor demographic. Just because you were awesome selling widgets to someone in rural Kentucky doesn't mean you will automatically be a swift salesperson dealing with physicians.

    Cons

    They have had some transition at the management level, bringing in new voices and changing philosophies several times since I started 6 months ago. Also, the reviews that mention "high turnover" are quite accurrate. Again, as I said above, if you don't have the confidence and ability to deal with higher intelligence people like physicians, you will fail. Hence why they hire and fire constantly. If you can't sell in your first 10 weeks, you will be looking for a new job by month 3. Period.

    Advice to ManagementAdvice

    Find a consistent flow and process, quit making so many changes, and start rewarding reps more on production. ie stock bonuses, base-pay raises, etc.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great Company if you have what it takes to succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ZocDoc full-time for less than a year

    Pros

    Fun environment, highly rewarding if you succeed ($, unlimited vacation, fun trips to NY, stock which could be worth tons one day), they don't waste your time or their's if you aren't a performer. You know you are one of the best salesreps in the country if you survive 6 months, and other companies know it too! No competition!

    Cons

    They do expect you to work hard, long hours until you are hitting expectations (which may be a tad too high if you have a life outside of ZD) But, this motivates you to get it done or get out.

    Advice to ManagementAdvice

    Focusing on work/life balance will not only attract the best employees, but allow you to keep retain the good ones you already have (this is more motivating than money).

    Recommends
    Positive Outlook
    Approves of CEO
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