There are newer employer reviews for ZocDoc

Helpful (3)

Great opportunity but commission potential slightly exaggerated in interview process

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Executive
Current Employee - Sales Executive

I have been working at ZocDoc full-time

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great investors, good trajectory of growth. Only company doing what it does, so no competition. If you know how to sell, you'll find ZocDoc fun to sell.

Cons

Quota rarely attained. Only the top 10% or so are ever at quota. If you're not performing well, you will get let go very quickly.

Advice to Management

Spend more time mentoring your employees. You go through a good number of candidates to find the ones you want to add to the team; you should take the same level of care to make sure they're successful when they are starting out.

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  1. Helpful (6)

    Fantastic environment for young people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ZocDoc full-time

    No opinion of CEO
    No opinion of CEO

    Pros

    ZocDoc hires incredible people - there is no doubt about that. It's awesome to come to work and actually truly LIKE the vast majority of folks you interact with. Lots of fun stuff too (lunch, snacks in the kitchen, happy hour at 5 on Fridays, ping pong, etc etc). For a young person looking to throw themselves into the brand they work for and not look back, this is the place for you.

    Cons

    Are you in your late 20s/early 30s? Do you have a life? A family? Have a relationship that you care about maintaining? Have hobbies? A workout routine? Yeah... no. You don't anymore if you work at ZocDoc.

    Since the majority of the employees are super young and buy into all of the culture hype (it works! keeps 'em workin' hard which is great!), the company hasn't yet made it a priority to figure out how to be a feasible employer for people over the age of 25 who have real things in their real lives that they care about. You are rewarded for making your life all about ZocDoc, so don't plan on prioritizing anything else above it. Also, if you don't want to be a ZocDoc cheerleader all day every day, better learn how to fake it or else get chastized by management.

    Also, lots of turnover and almost zero communication about it. People who were highly visible will just.. disappear.

    Advice to Management

    Tap into the fact that you are hiring intelligent people who need a little work/life balance. All those young people are not going to be young forever, and they will go elsewhere when they remember that they used to have a life and decide that they want to have one again.

  2. Helpful (3)

    Total freedom, plenty of potential, sell and no one will bother you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive
    Current Employee - Sales Executive

    I have been working at ZocDoc full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you can manage a territory and manage your time, you can work as little or as much as you want. As long as you are putting up your quota (4 doctors per week), no one will bother you. The product works, extremely well for some doctors, okay for others -- very few completely fail with our product. The SEO for ZocDoc is incredible and is what drives 1.8M people to our site every single month. Considering it only takes 1-2 patients per month for a practice to be profitable with ZocDoc, it's a pretty easy sale. The people who write bad reviews on here are obviously not good sales people -- you are selling patients to a doctor. He/she *needs* patients to keep the practice strong, so it's a no-brainer. That being said, not everyone is polished enough or confident enough to deal with the doctor demographic. Just because you were awesome selling widgets to someone in rural Kentucky doesn't mean you will automatically be a swift salesperson dealing with physicians.

    Cons

    They have had some transition at the management level, bringing in new voices and changing philosophies several times since I started 6 months ago. Also, the reviews that mention "high turnover" are quite accurrate. Again, as I said above, if you don't have the confidence and ability to deal with higher intelligence people like physicians, you will fail. Hence why they hire and fire constantly. If you can't sell in your first 10 weeks, you will be looking for a new job by month 3. Period.

    Advice to Management

    Find a consistent flow and process, quit making so many changes, and start rewarding reps more on production. ie stock bonuses, base-pay raises, etc.

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