ZocDoc

  www.zocdoc.com
  www.zocdoc.com
There are newer employer reviews for ZocDoc

8 people found this helpful  

Outside Sales Rep- honest experience in first 5 months

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - OUTSIDE SALES in New York, NY
Current Employee - OUTSIDE SALES in New York, NY

I have been working at ZocDoc full-time (less than an year)

Pros

-Great earning potential/commission structure (if your good, as is should be)
-Absolutely great and helpful people, wonderful team environment
- friendly/available management staff
-Full paid benefits
-unlimited paid vacation (dont be "that guy" to abuse it)
-Company events are always a blast
-Flexible career options (coming from an outside sales guy anyways)

Cons

Definitely a lot of learning on the fly/on your own, not much in the training aspect, or what to expect before your out selling.

  However, there are plenty of tenured sales guys that are more than willing to help you out/give you advice. This position is most definitely about working smarter AND harder, so if your lazy, or lack initiative, its not going to be for you.

Advice to ManagementAdvice

Alright, so Ive read a bunch of the reviews on here, and after reading those I felt it completely necessary to input my honest opinion on my experiences thus far.

Since starting working here a little more than 4 months ago, I have had a great experience. It literally blows my mind with some of the prior posts I was reading. From the operations side the people have all been very friendly and helpful, its been a great team environment, always willing to answer questions or go the extra mile to assist you. From the sales side I couldn't have asked for anything more. Strong competitive team, the sales managers are all willing to help out and do what they can to advise you on how to be successful , and they give you the technical tools to do so. But there is no spoon feeding! And rightfully so.

I feel there is a strong misunderstanding with some of the people that may have came to work here and left bitter. So a heads up anyone thinking about perusing this opportunity. You are expected to A) know how to sell, and know how to sell WELL. and B) WORK HARD. I personally have been here for 4+ months, and i am currently performing in the top 5 of the company sales reps pretty consistently. Im not saying that to brag at all, im saying that to let people know you can absolutely be successful soon after starting, you just need to be willing to work hard for it and utilize the knowledge/tools around you! I personally have never even had medical sales experience before. I was very proficient and had a proven track record of direct sales, and was in the military, but nothing medical or with doctors. That being said, it is definitely NOT an easy job. But personally, I loved that aspect of it, its definitely a challenge. And its absolutely worth the hard work. The upper management have always been very approachable and always involved in a positive way.

So, for anyone reading this considering an employment opportunity, if your going to take note of anyone's post about their experiences, please take note of the one that is coming from an outside sales guy that has been very successful relatively early , and not the advice of a bitter rep that unfortunately just wasn't good enough, but needed someone else to blame.

Cheers

Recommends
Positive Outlook
Approves of CEO

148 Other Employee Reviews for ZocDoc (View Most Recent)

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  1. 5 people found this helpful  

    Not what the doctor ordered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ZocDoc

    Pros

    Typical pros for a startup:

    + You get to take on a lot of responsibility and wear different hats.
    + Technology is up-to-date
    + Built around a great idea for a product
    + Many people genuinely have a desire to make things better.
    + During my time here I met some great colleagues and enjoyed working with them
    + No red tape
    + Great place for those who find fulfillment from their jobs.

    Cons

    This was actually the one situation that I hoped not to end up in. You work hard and you work long here. Typical with a startup. Make sure you are honest with yourself - if you can't put in the hours (office and home) or stay late regularly for any reason (there are many legitimate reasons) don't join. You won't build up your knowledge and skill fast enough to succeed. Management is focused on building a business and your expected to join in. That's what this organization is about. No one really gives a straight answer on this point but you don't have to guess on this.

    Advice to ManagementAdvice

    Do a better job of interviewing for the skills and fit you need for a particular role. If you don't understand your own role then don't hire until you do. You wasted someone's time and demonstrated a serious level of callousness.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Great company and product, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in New York, NY
    Former Employee - Inside Sales in New York, NY

    I worked at ZocDoc full-time (more than an year)

    Pros

    The best people I have ever worked with, game changing product, awesome work environment. Fun team activities and company events, and the office is a fun place to hang out. CEO and executives are terrific, inspirational people

    Cons

    Managers are hired based on how long they have been with the company, not based on their skills or ability to actually manage people. As such many employees feel frustrated with how poorly their teams are managed. Ops is treated well but paid poorly, and sales people are treated as though they are disposable. You will NEVER have job security here - some of the best reps in the company have been fired after having one pay period of poor numbers. I never met a sales rep who hadn't been written up for "poor performance" at least once. It's also very difficult to advance, many reps have been there 2+ years and still have no career path.

    Advice to ManagementAdvice

    Invest in hiring great managers to manage the great people you have. Most of your managers have no idea how to actually manage someone and some are really heinous. Get an HR department and develop a coaching program focused at employee development and retention. There is so much waste in the turnover here.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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