There are newer employer reviews for ZocDoc
There are newer employer reviews for ZocDoc

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Helpful (5)

Great company and product, terrible management

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Inside Sales in New York, NY
Former Employee - Inside Sales in New York, NY

I worked at ZocDoc full-time (More than a year)

Doesn't Recommend
Positive Outlook
Approves of CEO
Doesn't Recommend
Positive Outlook
Approves of CEO

Pros

The best people I have ever worked with, game changing product, awesome work environment. Fun team activities and company events, and the office is a fun place to hang out. CEO and executives are terrific, inspirational people

Cons

Managers are hired based on how long they have been with the company, not based on their skills or ability to actually manage people. As such many employees feel frustrated with how poorly their teams are managed. Ops is treated well but paid poorly, and sales people are treated as though they are disposable. You will NEVER have job security here - some of the best reps in the company have been fired after having one pay period of poor numbers. I never met a sales rep who hadn't been written up for "poor performance" at least once. It's also very difficult to advance, many reps have been there 2+ years and still have no career path.

Advice to Management

Invest in hiring great managers to manage the great people you have. Most of your managers have no idea how to actually manage someone and some are really heinous. Get an HR department and develop a coaching program focused at employee development and retention. There is so much waste in the turnover here.

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  1. Helpful (1)

    Great company with exponential growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Dallas, TX
    Current Employee - Sales Executive in Dallas, TX

    I have been working at ZocDoc full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    uncapped commission, full benefits, stock options and amazing growth!

    Cons

    We don't have the name recognition of some of the giant med device or pharma companies out there.


  2. Helpful (5)

    Great if you have a looooooong list of Dr's willing to sign up yesterday!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at ZocDoc full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Health Benefits better than any!
    Great autonomy to handle your business!
    Tools to be successful are given to you day one!

    Cons

    Time given to a new rep to perform at the rate of an established rep.
    Territories are divided by amount of Dr's, not demographics of the territory, those putting together territories should learn the lay of the land before a territory is deemed worthy of a rep!

    Advice to Management

    Invest more time in your sales reps training and in their time with the company! Don't have a revolving door of employees or you can never set a good buying environment!


There are newer employer reviews for ZocDoc
There are newer employer reviews for ZocDoc

See Most Recent

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