Zscaler

  www.zscaler.com
  www.zscaler.com
There are newer employer reviews for Zscaler

6 people found this helpful  

Horrible outdated technology

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Installer in San Jose, CA
Former Employee - Installer in San Jose, CA

I worked at Zscaler full-time (less than an year)

Pros

Hard sale for every sale keeps the business going

Cons

Hard nosed company, most support based in india. Product is far from complete

Advice to ManagementAdvice

change this product - get away from the pac files they haven't been used since the late 90's - better customer support - have a back out plan for integrations

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Zscaler Response

Jun 2, 2014Chief Marketing Officer

The company has invested a ton in support - with a new VP of support in California, lots of new analysts, new support offerings including premium support and technical account managers, and a new ... More

57 Other Employee Reviews for Zscaler (View Most Recent)

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  1. 5 people found this helpful  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zscaler full-time (less than an year)

    Pros

    Great people to work with. The technology is rock solid and we have a great list of current customers using the technology. All the executives are willing to help and assist in any way even the CEO. There is a tremendous upside for the company over the next few years.

    Cons

    We are still a startup. If you are looking for someone to guide you and not take initiative on your own you will get lost. You have to ask for help but once you ask everyone is willing to lend a hand.

    Advice to ManagementAdvice

    Continue to focus on internal processes and procedures to improve the company. The new procedures in place for customer support and customer advocacy are working great. Continue to hire great people and continue to listen and poll current employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 9 people found this helpful  

    Poor management. Somewhat interesting product. Mismatched work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA

    I worked at Zscaler full-time (more than an year)

    Pros

    Somewhat successful late-stage startup. Interesting product line with potential.

    Cons

    Poor management. Disorganized. High turnover rate in all departments.

    Advice to ManagementAdvice

    Become more organized. Be smarter about matching jobs with appropriate personnel.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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