There are newer employer reviews for Zscaler

6 people found this helpful  

Horrible outdated technology

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Installer  in  San Jose, CA
Former Employee - Installer in San Jose, CA

I worked at Zscaler full-time for less than a year

Pros

Hard sale for every sale keeps the business going

Cons

Hard nosed company, most support based in india. Product is far from complete

Advice to ManagementAdvice

change this product - get away from the pac files they haven't been used since the late 90's - better customer support - have a back out plan for integrations

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Zscaler Response

Jun 2, 2014Chief Marketing Officer

The company has invested a ton in support - with a new VP of support in California, lots of new analysts, new support offerings including premium support and technical account managers, and a new ... More

46 Other Employee Reviews for Zscaler (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    Early to say but looking very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  San Jose, CA
    Current Employee - Product Manager in San Jose, CA

    I have been working at Zscaler full-time for less than a year

    Pros

    Smart and friendly people
    Very experienced CEO with multiple successful start ups
    Have a real good strategy plan going forward
    Have built a "real cloud"

    Cons

    Have had success in one area, having some challenges expanding into adjacent areas
    Some execution challenges in achieving a strategy which has risks but huge upsides
    Willingness to take big risks has reduced, understandable but could do more

    Advice to ManagementAdvice

    Make a commitment execute on the next phase

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zscaler full-time for less than a year

    Pros

    Great people to work with. The technology is rock solid and we have a great list of current customers using the technology. All the executives are willing to help and assist in any way even the CEO. There is a tremendous upside for the company over the next few years.

    Cons

    We are still a startup. If you are looking for someone to guide you and not take initiative on your own you will get lost. You have to ask for help but once you ask everyone is willing to lend a hand.

    Advice to ManagementAdvice

    Continue to focus on internal processes and procedures to improve the company. The new procedures in place for customer support and customer advocacy are working great. Continue to hire great people and continue to listen and poll current employees.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Zscaler

Worked for Zscaler? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.