Zuberance
3.0 of 5 18 reviews
www.zuberance.com San Mateo, CA 6 to 15 Employees

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Exhilarating experience working on the cutting edge of marketing with a talented/dedicated team, inspiring leadership.

Senior Customer Success Manager (Current Employee)
San Carlos, CA

Pros- opportunity to establish self as an authority in Brand Advocacy, the cutting-edge of marketing today
- talented team with excellent collaborative spirit working towards helping all customers experience the most value the platform can provide
- when the right mix of options exist for customers to succeed, the strategies work like nothing seen in marketing before: being able to deliver 10X - 30X return on investment for customers is my idea of FUN
- can't say enough great things about the CEO...bright, bold, visionary with so much wisdom and impressive amount of pragmatism with the insight to know when and what to take risks on
- my direct manager is not only one of the best managers I have ever had, but a good friend, too, knowing when to support and when to challenge and when to give me a break
- work from home flexibility is an option for our team once you earn respect and prove proficiency
- the people who work here are fun to hang out with and I foresee long term relationships long after this work relationship
 - fooseball, playful atmosphere, offsites with fun bonding activities like SF Giants games and cooking classes, and free snax in the break room, plus bagel Mondays!
- great benefits (insurance is some of the best you can get)

Cons- it's a start-up, so it's often challenging to maintain work-life balance with the demands of customers and investors (great place to learn to prioritize and discern where you can have the greatest impact)
- development resources are sometimes limited, challenging us to work around platform limitations at times (a good skill to have)
- less collaboration between developers and implementers than I would prefer at times

Advice to Senior Management- resume internal surveys of staff once we make it past the next hurdle...we have lots to add to our initial request of improvements to make Zuberance an even better place to work ,and we believe in internal Advocacy, so don't forget to energize us
- check in earlier with implementers to see how accounts will be impacted before making decisions that will affect our ability to succeed

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    Terrible company and worse CEO

    Anonymous Employee (Former Employee)

    I worked at Zuberance


    Pros: There are no pros to working at this company Cons: I have never been treated so terrible by any company in my career as this one. The CEO… Advice to Senior Management: There is no advice needed to give the CEO as this company has no money and is… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    No Wonder the Investors and Employees Bailed!

    Anonymous Employee (Former Employee)

    I worked at Zuberance full-time for less than a year


    Pros: The customer success group is the only group that keeps business… Cons: The biggest CON is the CEO, literally! He is extremely unprofessional, incredibly glib, always looking to cut corners, and only concerned with making… Advice to Senior Management: To the CEO - Lead by example - its brand advocacy! Build advocacy internally with employees. Noone wants to follow a… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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