Zurich Financial Services – “Great company”

Pros

Open and respectful culture, good balance between work and pleasure. Currently improving some HR processes. Good information sharing between managers and employees

Cons

Slow decision making process, many layers and unclear accountability, a lot of consultation, committees but lack or unwillingness to take hard decisions by line managers at head quarters. Lack of clear career development opportunities for employees, rather selective and unclear criteria

Advice to Senior Management

Simplify the structure and create accountability. Develop and implement clear career development programs for employees