There are newer employer reviews for athenahealth
There are newer employer reviews for athenahealth

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Helpful (4)

Great for low level employees, but is very stressful for Managers on up!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Service Center Supervisor in Belfast, ME
Current Employee - Client Service Center Supervisor in Belfast, ME
Recommends
Neutral Outlook
Approves of CEO

I have been working at athenahealth full-time (More than a year)

Pros

Great atmosphere with wonderful facilities. Top of the line equipment to go with a casual dress atmosphere. Love the beer Fridays to go with the ping pong tables in Watertown!

Cons

Stress level is very high for Management, promotions appear to not be based on performance, but how much you agree with your boss. 40 hour week job is actually 50+ hours.

Advice to Management

My advise is quite simple, do not neglect the CSR level employees. Listen to them and the majority of them have fantastic ideas. It is ok for a Supervisor to question their Manager. Unfortunately it appears to be the old MBNA network in Belfast that helps the most.

Other Employee Reviews for athenahealth

  1. Helpful (1)

    Great culture, people, and a supportive team within my department and among departments that collaborated on projects.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Watertown, MA
    Former Employee - Anonymous Employee in Watertown, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at athenahealth full-time

    Pros

    The employees are passionate about their work, devoted to their jobs, and they genuinely like coming into work every day!

    Cons

    It can be deadline-driven, and sometimes long hours are required. It's a job. You do what you have to do.

    Advice to Management

    Think about what you want to say as though you'll need to yell it across a parking lot at a group of reporters. Keep it that concise, that impactful.


  2. Helpful (5)

    Opportunity to gain wealth of experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Watertown, MA
    Current Employee - Senior Manager in Watertown, MA
    Recommends
    Approves of CEO

    Pros

    Working at athena provides a rare opportunity to learn, and to contribute to an organization that is growing like mad. The company is populated with very smart, very energetic people. The culture in Watertown supports a creative, solutions focused mind-set. People are generally more than willing to help each other solve problems. Great statisfaction from being able to contribute to improvements in application and process. Sr. Leadership tries to communicate and reinforce the corporate mission.

    Cons

    The Cons of working at athena are for the most part outcrops of the hyper rate of growth. Creating a work - life balance is very challenging. The demands created by managing the pace of growth and change, simply don't allow for a 9 - 5 work schedule. I wouldn't recommend athena for someone who wants or needs an 8 hour work day. Sr. Leadership has distanced itself too far from the reality of the day-to-day experience and challenges of the majority of staff. They rely too heavily on a cadre of Vice-Presidents to provide them with their understanding and insights. The company is not large enough to justify this hierarchical distance. It has created a significant disconnect between staff's day-to-day experience and Sr. Leadership's understanding of it.

    Advice to Management

    Find a way to reconnect directly with Directors, Managers, Supervisors, and staff. Small group informal meetings on a monthly rotation would provide you with a much clearer picture of the challenges folks are encountering.


There are newer employer reviews for athenahealth
There are newer employer reviews for athenahealth

See Most Recent

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