dd's DISCOUNTS

  www.ddsdiscounts.com
  www.ddsdiscounts.com
There are newer employer reviews for dd's DISCOUNTS

4 people found this helpful  

Hostility from customers and management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Associate in Chino, CA
Former Employee - Retail Associate in Chino, CA

I worked at dd's DISCOUNTS part-time (more than 3 years)

Pros

The company is very flexible with availability. There were times were I could only work weekends or certain times of the day and they would worked around that. Also the employee discount of 20% and on certain days 40% were really great.

Cons

Since the company is a discount retail store that serves at a lower income bracket the customers have a tendency to be more aggressive and abusive toward customers. During my time there I was repeatedly threatened or cursed at on a regular basis by customers. Due to Obamacare coming into affect soon the company began restricting everyone to work under 25 hours a week, but to be safe they restrict everyone to under 20. The amount of work expected by a sole individual is very unrealistic. It is common that the work normally done by a team of 3 to 4 people is now given to one person.

Advice to ManagementAdvice

Management is very hands off. The managers had a tendency of remaining in their office. I would have enjoyed working alongside them more in the front registers or on projects. In additions they were very rude and condescending at times and I noticed that this sense of hostility went all the way up the corporate ladder during visits from the district and regional managers. I would advise all management to rethink on how they talk to each other and their associates.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

78 Other Employee Reviews for dd's DISCOUNTS (View Most Recent)

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  1. 2 people found this helpful  

    Something different everyday!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Vallejo, CA
    Current Employee - Retail Sales Associate in Vallejo, CA

    I have been working at dd's DISCOUNTS part-time (less than an year)

    Pros

    - Benefits
    - A job is a job!
    - Cool coworkers you may develop long-term friendships with
    - Again I say: Something different everyday! The job doesn't really get boring since it's never too routine!
    - Flexibility. You may apply for one position but are allowed to work multiple if you request it.

    Cons

    - Ratchets. 'Nuff said.
    - It may be a Discount store BUT customers still try to find their way to either steal from the store or to be able to get things for much cheaper than they already are!
    - Requirement for fast-paced check out is hard to achieve when customers take their time deciding on what they should get and not having their cash ready by the time you give them their total.
    - Store gets busy real often! Especially on holidays & weekends!
    - Some coworkers may be carry out their own weight. i.e. slacking off leading to others having to put in DOUBLE the amout of efforts!

    Advice to ManagementAdvice

    - Improve management communications! I hate having to make sure consistently with different people in management about my schedules/extensions etc.! Just to have another manager whining at me about the same thing still!
    - Update the registers!!!! They are too old, laggy. And dysfunctional! There's always at least ONE problem with them nowadays! Technology is only advancing! Keep up with it!
    - Have your supervisors & assistant managers improve on letting the associates onto their breaks & lunches on time! Stop putting it off just because the store is "too busy!" Our lunches & breaks are written as part if the LAW! Follow it if you don't wanna be sued!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    It sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Phoenix, AZ
    Current Employee - Cashier in Phoenix, AZ

    I have been working at dd's DISCOUNTS part-time (more than an year)

    Pros

    my manager worked with me on the days and shifts I want to work.

    Cons

    not good pay, no room to grow, poor management, poor employees, only part time, high school drama, they only hire females so lots of drama. Been there a year and I only got a 15cent raise and they only give you 20 hours a week. No benefits no vacation pay for management. There management pick and choose favorites. I have seen management scream and yell at customers, threaten to beet customers. I did a survey and 1 out of 10 people working for this company new who the CEO of this company was. When the district manager or any other hire management comes in they don't interact with any of the employees.

    Advice to ManagementAdvice

    Management needs to be retrained.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for dd's DISCOUNTS

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