There are newer employer reviews for eBay Enterprise
There are newer employer reviews for eBay Enterprise

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Helpful (1)

Good company, great culture, definetly improving

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Burlington, MA
Current Employee - Anonymous Employee in Burlington, MA

I have been working at eBay Enterprise

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Despite many changes over the past year, e-Dialog has maintained its core values and culture. The people who work here have a lot of energy and passion about what they do. I think now with a solid management team in place, headed up by Simone Barratt who is an eD veteran, the company is really headed in a good direction. Another benefit is being owned by eBay, which provides financial stability and lots of opportunities for career exploration and growth. Not to mention awsome benefits and it looks pretty good on a resume.

Cons

Working through changes in management last year was difficult at times, lack of communication from the top, etc., but I suppose that is typical when acquisitions take place (eD's parent company GSI was acquired by eBay 7/2011). Still trying to figure out how everything will work with eBay, but i'm sure that will come in time.

Advice to Management

Continue the flow of communication from the top down and across companies (GSI & eBay). Communication has improved dramatically over the last 4 months as a result of new management and more integration.

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  1. Helpful (7)

    Hasn't gotten any better

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Burlington, MA
    Current Employee - Account Manager in Burlington, MA

    I have been working at eBay Enterprise

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Not very many but here are the ones I could think of
    - Free popcorn
    - Cheap candy and soda
    - Simone is good (but she was appointed far too late)

    Cons

    - Dated tools and no one left who knows how to manage them. This is a ticking time bomb.

    - Massive turnover rate
                       Employees are still being fired left and right with very little explanation.
                       People continue to walk out the door - 2 to 4 people every week.

    - No opportunity
                       Ebay is slowly dissolving the company. As they continue their consolidation efforts they pick apart department after department.

    - No clear vision for the road ahead
                        Management has cut off almost all communication with the rest of the company. They keep a shroud of secrecy around their plans going forward. Rumors spreading like wildfire that there is no plan.

    - Lines between departments are clouded
                        There is no longer any clear separation of duties. People pass work around because nobody knows who is responsible for what anymore.
                        Department heads ignore the dysfunction. They are all in cruise control.

    - Extremely long hours with no reward
                        There is an expectation that everyone will pick up the slack of the employees that keep leaving. But no reward for working 50 - 60 hours each week, not even a thank you.
                         Level of effort and quality of work are no longer used to measure worth, now it's all about who you know.

    Advice to Management

    Stop asking kiss up employees and new hires to write good reviews. Just admit that you have no plan and are waiting for Ebay to move the entire platform to their systems and shut down e-Dialog for good.


  2. Helpful (4)

    Good Experience, Bad Company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Manager in King of Prussia, PA
    Current Employee - Client Services Manager in King of Prussia, PA

    I have been working at eBay Enterprise

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The company deals in a bunch of different businesses. I have been fortunate enough to experience all most all of them and get a good understanding of each. I have been giving lots of opportunity to take on more work, but none of that comes with more money. GSI expects the world from people but pays them nothing. As well the don't shed the crap employees.

    Cons

    Bad Benefits
    Poor Pay Scale
    Too Top Heavy, 1 Executive for every 2-3 entry level position.
    Poor long term vision


There are newer employer reviews for eBay Enterprise
There are newer employer reviews for eBay Enterprise

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