eBay Inc.
3.3 of 5 1,042 reviews
www.ebay.com San Jose, CA 5000+ Employees

1042 Employee Reviews (View Most Recent)

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1 person found this helpful  

Could be worse, especially during these difficult times.

Anonymous Employee (Current Employee)
Vancouver, BC (Canada)

ProsI get paid pretty well for the work i do. There are definitely benefits that you don't see in the industry in Vancouver. Things like free pop, bagel day and little things like that. It is more in line with .com companies in silicon valley. Our medical, dental and vision benefits are also pretty good. Inline with others or a bit above the average.

ConsCareer advancement is tough due to the high number of employees, resulting in high competition. The support given to the CSRs sometimes is lacking. For a technology company, it doesn't invest quite enough in technology to help CSRs support the community.

Advice to Senior ManagementListen to your front line reps more.

Yes, I would recommend this company to a friend

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    • Work/Life Balance
           
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    6 people found this helpful  

    eBay - an interesting case study

    Anonymous Employee (Current Employee)

    I have been working at eBay Inc.


    Pros: The co-workers. The people I work with are the best thing about being at eBay. The casual work environment is nice. The… Cons: The 'Big Brother" monitoring (eQuality) is disconcerting, as well as having to account for every minute of your day by punching into a task.… Advice to Senior Management: The amount of changes internally and externally on the site need to stop. Listen to your employees, don't just nod, smile and throw away… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    4 people found this helpful  

    It didn't use to be all bad, really.

    Customer Service Representative (Former Employee)
    Burnaby, BC (Canada)

    I worked at eBay Inc.


    Pros: The compensation was fair for the job. The benefits were rather good as well. The actual co-workers were also, for the most part,… Cons: I left during the time of Meg. Talking with my friends who are still at eBay (although that is fewer and fewer people as time… Advice to Senior Management: Listen to your customer service team. Just listen. And use the site. It'll probably help you stop making decisions that are so… No, I would not recommend this company to a friend More
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