There are newer employer reviews for eBay Inc.
There are newer employer reviews for eBay Inc.

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Helpful (2)

The best one yet.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - BSR Customer Solutions in Draper, UT
Current Employee - BSR Customer Solutions in Draper, UT

I have been working at eBay Inc. part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

eBay is one of the MOST comfortable environments I have ever worked in. Aside from my peers, who take phone calls and emails, being the most lighthearted and pleasant people I've known in a business, the management and upper management are relaxed and approachable. I don't ever sweat bullets when the department manager asks me to see him at his desk or in the conference room. But what blew me away the most, was that the President of Global Customer Service himself shook my hand and congratulated me on the work I had done. This company is NOT afraid to recognize the achievements of their employees.

Cons

Honestly, the work itself is difficult sometimes. But that's it. I With the pro's of the job, I never go in resenting work.

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  1. Helpful (1)

    Software Engineer Intern in Search Science at eBay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Software Engineer Intern in San Jose, CA
    Former Intern - Software Engineer Intern in San Jose, CA

    I worked at eBay Inc. as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Big, name-brand company in Silicon Valley that is getting smarter about technology, has big vision, and is doing well. The group I worked in had a very laid-back attitude. Good work-life balance.

    Cons

    Not as strong in technology or research as Amazon, Google, Microsoft, etc.

    Ironically, the same laid-back group I interned with will turn down a job applicant that has the technical skills if he appears to be laid-back.


  2. Helpful (3)

    The Draper office doesn't have that much opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Account Manager in Draper, UT
    Former Employee - Senior Marketing Account Manager in Draper, UT

    I worked at eBay Inc. full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The health insurance and 401k matching (100% match of up to 25% of your salary with immediate vesting - potentially 50% of your salary value into your 401k every year) was some of the best I've ever seen.

    Cons

    The cons were very much like any place. Jobs would be filled by people that you may not respect. You think you could do better, but you don't get the job. I went elsewhere and got a better paying job in the same field for which I was rejected at this company. I could complain, but that does happen at other places, right?

    It's not a business to business company, so your interactions with "clients" aren't quite as professional as they are with b2b companies. eBay sellers can be a little trashy. One angry women calling in told me that I was nothing, dirt, etc., and that she was very important because she made $65,000 / year. At least she was above the 50th percentile, but she certainly showed that the majority of eBayers aren't the brightest clients. There are some good positions in Draper, but for the most part it's just call center type stuff and those who work in good positions would be working amongst the call center people. Be prepared for some zoo-like bathrooms.

    Advice to Management

    Being a middle manager is hard, so I don't have any advice for middle management in Draper.

    Some of the top-level management in Draper and from San Jose was a bit flighty. Lot's of meetings with lots of buzzwords. I felt like management (excluding the c-level positions) wasn't very intelligent. I could see them better running a retail department at Macy's instead of running a corner of eBay.


There are newer employer reviews for eBay Inc.
There are newer employer reviews for eBay Inc.

See Most Recent

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