eBay Inc.

  www.ebay.com
  www.ebay.com
There are newer employer reviews for eBay Inc.

 

This could be a great place to work, but like all support centers there is limited potential for employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative

I have been working at eBay Inc.

Pros

Good environment to work in. Very smart co-workers

Cons

good raises are very hard to come by. a lot of lateral position changes. Not a lot of incentive to improve

Advice to ManagementAdvice

i am sure they already know. Sometimes it seems like a popularity contest rather than being promoted by skillset and achievements.

Approves of CEO

1172 Other Employee Reviews for eBay Inc. (View Most Recent)

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  1. 1 person found this helpful  

    eBay needs to reconnect with its roots and find itself for a better 2010

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc.

    Pros

    eBay is one of the top global brands and it gives the opportunity to billions of people around the world to make a better life for themselves. The work environment is very collaborative and fast paced, your job is never boring!

    Cons

    eBay's internal structure is very chaotic with constantly shifting priorities. You need to be very flexible / adaptable to work at eBay. It takes some time (months) to be able to navigate that structure and establishing relationships is key to making things happen.

    Advice to ManagementAdvice

    It's perfectly normal for an internet company to shift priorities in order to adapt to pressing situations; however, without a clear vision it creates unnecessary chaos that only impedes effectiveness. Acknowledge and respect your employee and customer communities, as they are the wheels that move this gigantic ship.

    Disapproves of CEO
  2.  

    Learn a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Internet Marketing Specialist in Milano (Italy)
    Former Employee - Internet Marketing Specialist in Milano (Italy)

    I worked at eBay Inc.

    Pros

    learn a lot, entrepreneurial environment
    senior management very competent and committed to helping people succeed

    Cons

    weak focus on customer experience
    few people know how the product eBay works
    difficult competitive environment and tough strategic choices

    Advice to ManagementAdvice

    improve service levels

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for eBay Inc.

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