eBay Inc.

  www.ebay.com
  www.ebay.com
There are newer employer reviews for eBay Inc.

 

Very weak leadership

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative Level III in Salt Lake City, UT
Current Employee - Customer Service Representative Level III in Salt Lake City, UT

I have been working at eBay Inc. full-time (more than 5 years)

Pros

People are very nice and it is a fun place to work. Lots of different things to do each day so the day does not get boring.

Cons

Leaders and managers care very little about the people who work there. We are all expendable in their eyes. They also care very little for their customers. Customers regularly wait up to an hour to speak with a CSR and are very angry when they finally get through.

Advice to ManagementAdvice

Keep a better eye on your service levels and ramp up your staff a bit. Take care of your employees so they are not always leaving or getting fired.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

1171 Other Employee Reviews for eBay Inc. (View Most Recent)

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  1.  

    software engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    good company , big name

    Cons

    limit future, you dont know what you expect

  2.  

    Good Company, Confused Business Model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Jose, CA
    Current Employee - Senior Software Engineer in San Jose, CA

    I have been working at eBay Inc. full-time (more than 3 years)

    Pros

    Good talent. Work is great, lot of exposure to high scale. Right project and Right group can give you good exposure.

    Cons

    Management is erratic. Goals are never clear. Continuous changes in organization.

    Advice to ManagementAdvice

    Hire good engineers. Do not baby sit average engineers.

    Recommends
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for eBay Inc.

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