Pros

The best reason to work for eBay is to gain insight into what it is like to work for a company that is being managed by executives who are completely out of touch with their customers and overall trends on the web. IF YOU'RE A GLUTTON FOR LIVING IN A CASE STUDY IN THE MAKING...

Cons

Inane quarterly reviews, where original thinking and any level of risk taking is frowned upon. Whatever you do...don't propose that you jostle the 'Golden Goose'. Management plays up the culture of innovation from the Pierre legacy and then repeatedly underfunds anything having to do with true innovation. They They're driven by PR spin and fear without looking inward to the talented people who used to work there.

Advice to Senior Management

ACTUALLY USE THE SITE. Most executives have their admins buy things for them on eBay, and haven't really used the site enough to experience the fraudulent BS, OR the hellish customer service experience. Rather, they drive the ship based on surveys and market research and spreadsheet data. If they actually got their eyes off of the quantitative culture and focused on the qualitative elements for TWO seconds, they would have an appreciation for what the users/ sellers have been screaming about for years. YEARS! this is not a new trend that has emerged. It's not as though they were blind-sided by the downturn of eBay. It has been coming since 2005.