Pros

There remain some great people at the company, but they are disappearing rapidly as the ship goes down.

Cons

Current leadership is pursuing the wrong strategies. They are not close enough to the customers to understand their needs and appropriately address them. They look around at the market and say, "who is doing well? OK, let's be like them." There is a failure among the senior team to understand what eBay's value proposition really is and to focus on improving around that. Becoming another Amazon doesn't make sense. The world doesn't need another Amazon.

Advice to Senior Management

Focus on users' feedback. It is easy to dismiss given breadth of community, but there is a core group that could really guide the strategy. Listen to employees from deep in the organization. Capitalize on the knowledge of long time employees rather than dismissing their views as outdated.