Pros

Enormous financial upside
Unique purpose with an engaged customer base
Very flexible with work times

Cons

No Accountability
Huge disconnect between the communicated company culture and the way it is in reality
Leaders seek to protect their fiefdoms rather than seeking Truth
Incompetence dressed in artful language is rewarded

Advice to Senior Management

Embrace dissenting voices - there is a reason they exist
Resolve conflict openly - you're not protecting anyone by making things quietly go away
Keep making the tough decision and get better communicating 'why'.
MBA doublespeak does not grow trust among the community or employees