There are newer employer reviews for eCollege.com

1 person found this helpful  

Either sitting around or putting out fires.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Denver, CO
Former Employee - Anonymous Employee in Denver, CO

I worked at eCollege.com

Pros

Very flexible about work schedules and lots of opportunities to work from home.

Cons

The ".NExT" platform upgrade is an ill-planned death march.

Advice to ManagementAdvice

Promote people who actually do good work, instead of people who go to the most meetings. Get the lower-level people who will actually be doing the work in on projects earlier, and listen to them.

Doesn't Recommend
No opinion of CEO

15 Other Employee Reviews for eCollege.com (View Most Recent)

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  1. 1 person found this helpful  

    Customer Support is a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Refuse to Review  in  Yo (Papua New Guinea)
    Current Employee - Refuse to Review in Yo (Papua New Guinea)

    I have been working at eCollege.com full-time for more than 3 years

    Pros

    They list Chat and Online Support...

    Cons

    ...but there isn't any. You want to email Technical Support? You have to find the email address, because they don't give it to you. You want Online Chat? No matter what hour you try, you will get a message that they are experiencing unusually high chat volume.
    Then, you will wait for a half hour and give up.

    Advice to ManagementAdvice

    Don't lie to your customers. Provide real services. Hire more than one technical chat guy....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    company is growing out of its roots, not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eCollege.com

    Pros

    benefits are excellent and numerous

    Cons

    less teamwork then in the past, more climbing

    Advice to ManagementAdvice

    get to know all of your employees

    Recommends
    Positive Outlook
    Approves of CEO
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