eGain Communications

  www.egain.com
Work in HR? Unlock Free Profile

56 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

1 person found this helpful  

Management Needs new blood

Anonymous Employee (Current Employee) Mountain View, CA

ProsCompany has very talented people. Some of the employees we had are in top positions at Yahoo, Google, Microsoft.
Environment is good until you run into the politics and management.

ConsPeople who have been with the company for a long time are in top positions and basically think in DOS mode.
They feel challenged when someone bright brings in new ideas.
Cronism behind the scenes.

Advice to Senior ManagementCompany has talented people both in India and around the world. Promote the talented stars and CEO needs to let go of his ego. Fire the incompetent PM's. Maybe they are there to do management's bidding.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Solution Architect

    Solution Architect (Current Employee) Chicago, IL

    I have been working at eGain Communications


    Pros: Challenging work Great People Good Product Ideas Cons: Poor leadership Buggy Software Lack of Structure Advice to Senior Management: Hire a seasoned CEO More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    eGain was doing well until it bought out companies with products outside the scope of its expertise.

    Anonymous Employee (Current Employee) Sunnyvale, CA

    I have been working at eGain Communications


    Pros: Smart people, enthusiastic employees, interesting projects, and generous bonuses. Comfortable surroundings… Cons: Upper management weak, middle management not supervised well. The overall intent of management is good,… Advice to Senior Management: Get organized, improve communication, and get more responsive to employee concerns, suggestions, and questions. Be honest: don't… No, I would not recommend this company to a friend More
There are newer reviews on eGain Communications.

Worked for eGain Communications? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.