There are newer employer reviews for eGain
There are newer employer reviews for eGain

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Helpful (1)

ok

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Sunnyvale, CA
Former Employee - Manager in Sunnyvale, CA

I worked at eGain

Recommends
No opinion of CEO
Recommends
No opinion of CEO

Pros

work and only work. nothing else

Cons

no play. have some fun

Advice to Management

none

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  1. Helpful (5)

    Poor Culture, Poor Communication, Non Strategic Leaders

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at eGain

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Product, Analyst Relations. Ice, Coffee, Water

    Cons

    Discouraging Environment CEO is not approachable Management by Fear Marketing is weak Severe Nepotism

    Advice to Management

    Get a BPO consultant, wave the flag.


  2. Helpful (3)

    eGain is a company that has a great product in a rapidly expanding market.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Sunnyvale, CA
    Current Employee - Sales in Sunnyvale, CA

    I have been working at eGain

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    As mentioned in the headline the product is very good. There is a need out there. There are some talented people working at eGain. Analysts, always rate the products as one of the best in the field.

    Cons

    No coherent marketing plan or corresponding sales strategy. Fear and intimidation are the tools that are too often used. There are too many direct family members and relatives on the payroll.

    Advice to Management

    Find people that know how to run the sales and marketing aspects of your business. Learn from the past and make better plans for the future.


There are newer employer reviews for eGain
There are newer employer reviews for eGain

See Most Recent

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