eGain

www.egain.com
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1 person found this helpful  

ok

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Manager in Sunnyvale, CA
Former Employee - Manager in Sunnyvale, CA

I worked at eGain

Pros

work and only work. nothing else

Cons

no play. have some fun

Advice to ManagementAdvice

none

Recommends
No opinion of CEO

88 Other Employee Reviews for eGain (View Most Recent)

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  1. 5 people found this helpful  

    Poor Culture, Poor Communication, Non Strategic Leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at eGain

    Pros

    Product, Analyst Relations. Ice, Coffee, Water

    Cons

    Discouraging Environment
    CEO is not approachable
    Management by Fear
    Marketing is weak
    Severe Nepotism

    Advice to ManagementAdvice

    Get a BPO consultant, wave the flag.

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful  

    eGain is a company that has a great product in a rapidly expanding market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales in Sunnyvale, CA
    Current Employee - Sales in Sunnyvale, CA

    I have been working at eGain

    Pros

    As mentioned in the headline the product is very good. There is a need out there. There are some talented people working at eGain. Analysts, always rate the products as one of the best in the field.

    Cons

    No coherent marketing plan or corresponding sales strategy. Fear and intimidation are the tools that are too often used. There are too many direct family members and relatives on the payroll.

    Advice to ManagementAdvice

    Find people that know how to run the sales and marketing aspects of your business. Learn from the past and make better plans for the future.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for eGain

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